Commercial Hay Hotel provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Express check-out, express check-in, and tour/ticket assistance
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Microwaves, electric kettles, and daily housekeeping
Free continental breakfast available daily 8:00 AM to 10:00 AM
Family friendly
In-room microwave
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Shared microwave
Shared refrigerator
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Microwave
More
Air conditioning
Individual decor
Individual furnishings
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Late check-out fee: AUD 20
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Is Commercial Hay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Commercial Hay Hotel?
Self parking is free at this property.
What time is check-in at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.
What time is check-out at Commercial Hay Hotel?
Check-out is at 10:00 AM. Late check-out is available for AUD 20.
Where is Commercial Hay Hotel located?
Situated in Hay, this hotel is steps from TAFE Riverina Institute and Hay Library. Hay Park and Dal Wright Park are also within 10 minutes.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Commercial Hay Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 79 out of 234 reviews
10 - Excellent
79
Rating 8 - Good. 80 out of 234 reviews
8 - Good
80
Rating 6 - Okay. 35 out of 234 reviews
6 - Okay
35
Rating 4 - Poor. 19 out of 234 reviews
4 - Poor
19
Rating 2 - Terrible. 21 out of 234 reviews
2 - Terrible
21
8.4/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10
Very good value for the price
Peter
Stayed 1 night in Apr 2025
6/10
Very small and old room. But very reasonably priced and clean.
Peter
Stayed 1 night in May 2025
8/10
The room I stayed in was well worn and could use a refresh, however it was very clean
Connie
Stayed 1 night in Apr 2025
8/10
The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Misha
Stayed 1 night in Feb 2025
10/10
Great for overnight stop
Robyn
Stayed 1 night in Sep 2024
10/10
Great Stay
Charles du
Stayed 1 night in May 2024
8/10
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Stayed 1 night in Aug 2024
8/10
Staff are Pleasent
Clean tidy room
Comfortable bed and great shower hot water and pressure ,hair dryer in room
Car park full but out the front parking not an issue
Hotel is old but ideal for an overnight stay we will use this again
Ernest
Stayed 1 night in Oct 2024
6/10
Good over night stay for price but your lucky if you get a hot or even warm shower
Ian
Stayed 1 night in Feb 2025
8/10
Good stay
Michael
Stayed 1 night in Sep 2024
8/10
Fantastic staff
Katie
Stayed 1 night in Sep 2024
8/10
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Janelle
Stayed 1 night in Aug 2024
4/10
👎
Melanie
Stayed 2 nights in Jan 2025
10/10
Fabulous rest stop, pet friendly, ground floor rooms easy access
Verified traveler
Stayed 1 night in Jul 2024
8/10
Value of money
Prithipal Singh
Stayed 1 night in Jan 2025
8/10
Staff very friendly & free breakfast a nice surprise
Eddie
Stayed 1 night in Apr 2024
6/10
Thought it was great pub was closed down, so quiet , room was very clean and water hot, good value for money ,
Michelle
Stayed 1 night in Jun 2024
10/10
very helpfull staff and a good location clean rooms
Alexander
Stayed 1 night in Jul 2023
6/10
Fast and easy check in. Clean room.
Lisa
Stayed 1 night in Oct 2024
8/10
Place seemed nice. But the beautiful upstairs verandah had a stinking pile of rubbish just outside the door.
Room clean. Arrival instructions good. Beds comfortable
Geoff
Stayed 1 night in Dec 2024
10/10
Excellent room with own bathroom & balcony access was great, room was clean and fresh will stay again & recommend to others
Peter
Stayed 1 night in May 2024
10/10
Great location and easy afterhours checkin
Anjalee
Stayed 1 night in Oct 2022
10/10
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet.
In town which had good food options and Murrumbidgee running on its edge.
Robert
Stayed 1 night in Aug 2024
10/10
everything was good except wifi.
Prakash
Stayed 1 night in Nov 2024
10/10
Great friendly staff. Good room for the price. Strong hot shower