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"I’d give it a 10/5 if I could. The owner was the friendliest person ever. As soon as we got there he took a picture of us in front of Fuji, offered us a drink in the lobby was very hands on with helping operations. They even had announcements on the intercom when Fuji came out of the clouds. Out of all the places we stayed while in Japan this one was my absolute favourite. "

"Food is always fresh with local ingredients. Never fails to impress us. "

"Great experience with glamping especially when we are travelling from Canada to Japan, great outdoor resort style. We loved the breakfast more than dinner. "

"Great"

"We enjoyed our stay here ! The dome rooms were super cool! I took really nice photos here and was able to put together a nice video and received many good feedback! Weather was clear that day so we had a clear view of Fuji from our room! Staff was nice ! Just wish the breakfast was better !"

"I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever."

"we are 2 but there is only 1 pillow in the room and no free tooth brush but over all the stay is good. "

"I booked this hotel because I've stayed in Dormy Inns before and because I wanted a hotel with an onsen. The room suited my needs, and the onsen was very enjoyable. The staff were professional and helpful. The room was clean. The bed was comfortable. It was a pleasant stay. An extra bonus was an excellent vegan restaurant, Fluunt Kofu, just a few doors down from the hotel. Highly recommended."

"Dining is good affordable "