Is Highley Manor pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Highley Manor?

Self parking is free at this property.

What time is check-in at Highley Manor?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is Highley Manor located?

Situated in Haywards Heath, this hotel is 1.7 mi (2.8 km) from Ardingly Reservoir and 1.9 mi (3.1 km) from Tilgate Park. Nymans and Borde Hill Garden are also within 6 mi (10 km). Haywards Heath Balcombe Station is 26 minutes by foot.

Highley Manor Reviews, Deals & Photos 2025

8/10 Good

Keith

16 December 2019

Liked: Staff & service

Xmas party venue

Went for a Christmas party and stayed over. Meal was very good. Bar prices ok for draught beers and wines but spirits drain the wallet. Disco entertainment kept the dancers happy. The hotel itself though is very tired and needs spending on. Furniture and decor outdated. Rooms strangely arranged in shape. The first room I was incorrectly shown to had a dirty tissue on the floor so poorly cleaned. The host Igor was happy to relocate me to the room I had booked. I wouldn't tell people to stay away but call in the "offie" on your way !

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

4 November 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I

A place with character. I felt very welcome! Breakfast is cooked to order.

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

25 October 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely old building with beautiful character. A comfortable nights sleep and Great breakfast. Thanks

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

20 October 2019

Disliked: Amenities, property conditions & facilities

Shabby and in need of refurbishment. The few staff we met were helpful and friendly but our room was disappointing. Upper windows opened just a crack - had to stand on a chair to achieve even that. Bedding and towels were clean but bathroom floor, corners and nooks and crannies were all grubby. Shower and loo squeezed into a tiny cupboard and the shower was pitiful. Mirror fixed in the wardrobe with gaffer tape - altogether lacking love and attention. The only positive was a good and plentiful breakfast, well cooked and served by friendly staff. A potentially impressive building in a peaceful, beautiful setting but I couldn’t recommend it.

Stayed 1 night in Oct 2019

6/10 Okay

Alison

13 October 2019

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Mixed feelings

We just had a one night stay. We found the staff friendly and breakfast was fine. Hotel could do with updating, our ensuite had a lot to be desired. Beds were clean and comfortable.

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

3 October 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I felt old England in this property. I loved the history and setting. Well worth spending a night here.

Stayed 1 night in Oct 2019

10/10 Excellent

pietro, venezia

23 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bellissima casa signorile immersa nella campagna con un parco notevole. Cameretta sacrificata ma sala della colazione e hall monumentale, come uno se la immaginerebbe nella campagna inglese.

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

12 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great spot to spend the nite ~ 15 mins to Gatwick

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

18 August 2019

Disliked: Staff & service, amenities, property conditions & facilities

Staff made derogatory comments about Expedia and the amount of money the hotel was paid when customers booked through Expedia. There was no restaurant even though the website advertised 'fine dining'. And although my booking was clearly for 2 beds in one room as confirmed by Expedia the hotel were adamant that this had not been communicated to them by the booking agent

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

16 August 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location, pretty garden, very friendly staff, we recommend it!

Stayed 3 nights in Aug 2019

10/10 Excellent

David

3 August 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Sceptical when we booked, how could such a property be good value for money in such a great location for Gatwick, I must admit to expecting Fawlty Towers but my fears were soon allayed. If you want a glass and chrome airport Hotel this place isn't for you, it is a beautiful old manor house in a fabulous location which oozes charm and character. A warm welcome, none of the hassle of big Hotels, easy parking and a few steps to a large bedroom,massive bathroom and what a pleasure to be able to open the windows rather than an air conditioned box. Bed comfortable and water piping hot in the bathroom. No noise as the location is idyllic. Excellent freshly cooked breakfast to order,served in an elegant dining room. Sure the place shows the patina of its age but isn't that what you would expect from an old manor house. Will stay again when next in the area

Stayed 1 night in Aug 2019

8/10 Good

Colin

29 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely setting for an hotel. Loved the doors that I could fully open when it was so hot.

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

21 July 2019

Disliked: Staff & service

Poor Check in Service. Emails clearly stated check in was from 3pm to Midnight. Attempted all day to phone and confirm this as was going to arrive very late, but only got an answerphone. The call was not returned. Arrived at 11.30, found the hotel closed up for the night with instructions to phone the night manager. Same as during day, no answer despite repeated phone calls. Unable check in a result. Nightmare! Very disappointed. If check in times had been a problem, we could have amended our plans. However, an email confirming check in times and an inability to be able to check this, despite numerous attempts, made it impossible to plan properly.

Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

19 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highley Recommended

Beautiful location, close to Gatwick (20min drive with traffic), feels like it has some history. Staff were very welcoming and kind. Beds were comfy, rooms clean, breakfast was well presented and tasty. We walked 1 mile through countryside to Half Moon Inn for dinner and it was perfectly British and well worth the adventure. Will stay again.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

9 July 2019

Liked: Cleanliness, staff & service

Very helpful staff, comfortable rooms, clean. Not the easiest place to find.

Stayed 1 night in Jul 2019

8/10 Good

Richard

7 July 2019

Liked: Staff & service, room comfort

Good comfy beds and the breakfast and service were excellent. Hotel rooms a little dated in places, shower could be updated. Very good overs though.

Stayed 1 night in Jul 2019

8/10 Good

Stephen

7 July 2019

Liked: Cleanliness, staff & service, room comfort

Stephen.

Sore point first, restaurant was closed and had been since April, web sites do not reflect this. Check in was great Kim a happy smiley young lady made me feel very welcome and has a great sense of humour. Jim the accountant another great staff member again made my stay brilliant, good fun and we had some great chats. The hotel has great potential with a bit of investment and marketing it would be fantastic. Debra thank you for a great stay, your staff are a credit to you and the Hotel. I look forward to staying again next time I am in the area.

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

30 June 2019

Disliked: Staff & service

It had character but was a little worn.No record of booking on arrival.

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

30 June 2019

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The breakfasts were delicious and the staff were friendly. Our room was not as described on Expedia it was only 15squ and the bathroom and toilet were less than 2squ our heater in our room was not working. We were really looking forward to our stay and were sadly disappointed.

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

24 June 2019

Liked: Staff & service, amenities, property conditions & facilities

Individual property with beautiful grounds. Very peaceful. Comfy beds. Yummy breakfast. Excellent value for money. Only issue ... water pressure ... but by no means a deal breaker. So much nicer than a bog standard chain of hotel.

Stayed 1 night in Jun 2019

8/10 Good

Ceri

22 June 2019

Liked: Cleanliness, staff & service, room comfort

Quiet comfortable overnight stay.

Stayed overnight while visiting Hickstead showground for the show jumping Derby Trial. The mansion is in the country in a lovely quiet but accessible spot. It's a little run down but was clean and comfortable. Staff were pleasant & welcoming. Nice selection at breakfast with lovely dining room. Beds were comfortable with spotlessly clean white linen. Disappointed unable to have an evening meal at the hotel but given a recommended list of several good local places to eat (could have done with postcode as had to go on-line for details). Only real negative was the en-suite: clean but small. The shower was difficult to regulate & the water pressure poor and surprised to see carpeting on the floor. However, for an overnight stay and providing what I required I would rate the hotel as good overall.

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

26 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

Lovely hotel, quiet and peaceful. Great room, clean and well kept. Great breakfast. Beautiful part of the world.

Stayed 1 night in May 2019

8/10 Good

Verified traveler

30 April 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely old property with lots of unique character. Very friendly staff. Nice clean spacious rooms. Delicious cooked to order breakfast.

Stayed 2 nights in Apr 2019

2/10 Terrible

M.J.

26 April 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

een zeer slecht onderhouden en vies hotel. Het beddengoed was niet schoon er lagen veel haren op. Op de TV kon je jouw naam schrijven, de douchebak lag vol haren (ook schaamharen). Naast de bedden lag heel veel stof en was niet echt gezond te noemen om daar te moeten slapen. De bedden waren doorgezakt en dus niet goed voor de rug. De bediening leek aardig bij het inchecken maar had totaal geen oog voor de gasten. Het ontbijt was zeer beperkt en ook de bacon was niet goed, zat een hele slechte smaak aan en leek wel bedorven. Kortom een groot drama, wat jammer is want het pand en ligging is super.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

22 April 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a charming hotel and is run extremely well. It is organized and easy going. The reception area is very warm and welcoming, it is well preserved to give it character of an elegant era.

Stayed 1 night in Apr 2019

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