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The Birch Hotel

3.5 star property
Suburban hotel with 2 restaurants and bars

Choose dates to view prices

The Birch Hotel, in the heart of the city, offers a peaceful retreat with two bars and a garden. Enjoy British cuisine at two restaurants, stay connected with WiFi and a business center. Helpful staff, express check-out, and self-parking ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Exclusive Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
Deep soaking bathtub
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Hanbury Stadium - 12 min walk - 1.0 km
  • Beech Hurst Gardens - 3 min drive - 2.0 km
  • Wakehurst Place - 12 min drive - 11.7 km
  • American Express Stadium - 21 min drive - 22.3 km
  • Brighton Beach - 26 min drive - 26.2 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Greggs - ‬13 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Orange Square - ‬3 min drive
  • ‪Washington's Fish & Chips - ‬18 min walk
  • ‪Costa Coffee - ‬14 min walk

About this property

The Birch Hotel

Hotel in the city center
Consider a stay at The Birch Hotel and take advantage of a garden, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), express check-out, and a banquet hall
  • Meeting rooms, free newspapers, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms have comforts such as 24-hour room service, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with deep soaking tubs and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Check-out is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is 1.1 mi (1.8 km) from Hanbury Stadium and within 3 mi (5 km) of Borde Hill Garden and High Weald. Ockenden Manor Spa and Bedelands Farm Nature Reserve are also within 3 mi (5 km). Haywards Heath Station is 28 minutes by foot.

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Reviews

The Birch Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

7.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 293 out of 748 reviews
Rating 8 - Good. 334 out of 748 reviews
Rating 6 - Okay. 87 out of 748 reviews
Rating 4 - Poor. 19 out of 748 reviews
Rating 2 - Terrible. 15 out of 748 reviews

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for family party food and accomadation value for money
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet room, good breakfast, helpful staff.
Stayed 1 night in Aug 2025

6/10 Okay

Hadley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel looks tired needs improvements
Stayed 1 night in Oct 2025

8/10 Good

michael

Liked: Staff & service
Thanks a lot for the team, especially the receptionist, was very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical features. Friendly staff who went above and beyond during my stay.
Stayed 1 night in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Stayed 1 night in Jul 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

8/10 Good

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Stayed 1 night in May 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel. Pleasant stay. Nice staff, very accommodating. Would recommend
Stayed 1 night in Jul 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only had breakfast, which was a buffet, hot and continental, lots of choice. Hot breakfast was lovely.
Stayed 3 nights in Jul 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for having us! We had a great time and a lovely sleep, staff were very nice, friendly and helpful! The bar was great and the optional breakfast in the morning was delicious. Thank you again, see you soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Haywards Heath

Just spent a fab night in the excellent Birch Hotel. Everything was great, room, food and staff, most particularly Kim on Reception. I'm very happy to recommend this little gem. Thank you. Patrick S
Stayed 1 night in Aug 2025

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birch Hotel Stay

Great hotel and a welcome tour down history. Nice rooms, modern renovations and has everything needed inside rooms. Luggage was carried up to room for me as staircases are quite narrow, but it's part of the old character of hotel and beautifully maintained. Staff were super friendly and helpful. I'd stay here again anytime
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Staff & service, property conditions & facilities
Good check in, room was fine, although bed was on the small side. Bathroom was well equipped, good shower. Something fell down behind one of the bedside cabinets sadly very dusty behind
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit, as good as the first.

Great stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Birch Hotel

Great little hotel
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025