8/10 جيد
Michael، Los Alamitos
مسافر برفقة العائلة
17 أكتوبر 2025
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة
If I was rating the Healdsburg Inn solely on location, Staff and atmosphere, it would earn 5-stars. However, there were 2 significant issues that hurt the overall score of this establishment:
There is no parking for the Healdsburg Inn. There is an Air Garage behind the building, and since we have an account with that service, it was quite easy to use, but it can be expensive. The costs added up to nearly $100 using the daily rates. When you are paying north of $500 for a room, it is somewhat irritating that we need to pay additionally for parking with the risk of not finding a spot. The situation could have been much worse had we not been lucky to find someone pulling out of one of the scarce loading area spots in front, upon our arrival. Additionally, we were again lucky to secure the last available space in the air garage lot, otherwise we would be circling the town for alternate parking. In fairness, the hotel does have a back entrance and gate that leads to the air garage, which saved steps from walking around the block to get to our car. In any event, this is an aspect of the hotel that really needs improvement.
2. There is minimal facility support for the hotel. When returning to our room the first night, we quickly realized that there was no way to turn the heat on. Worse yet, the system was running the air conditioning, and we were unable to suppress it. The thermostat had no control over the system. The staff was unable to help.
Michael
أقام ليلتين (2) في شهر أكتوبر عام 2025
