Find Romantic Hotels in Helotes, TX

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"This place is so bad I don’t even know where to begin. Tried to check in early, they said they would try their best for 2:30-3:00. Mind you this is a Wednesday. It wasn’t ready til 4:03pm. Fine, I can deal with this if it means they must have great late check out options and thoroughly clean the rooms (NOT THE CASE LOL). They offered between 2 floors so I guess neither room was ready til 4.. We go for higher floor- Smells like someone smoked a pound on the elevator then through the hallways (other guests we spoke with all agreed about the smell, management said they didn’t smell it). Elevators act strange- very unpredictable (SCARYYYY). First room we got smelled so bad we asked to switch. They sprayed some Lysol or other STRONG cheap smelling air freshener, that was really almost worse, throughout the floor. We moved a floor down, it smelled slightly less. Still very unimpressive room. There was a slatted window shade thing that didn’t close all the way from the bathroom directly next to the bed. Speaking of the not private bathroom- the “jetted” tub doesn’t work (they do have a sign stating this in the bathroom). The balconies even in the best rooms (presidential suites) barely show the river. Since the room was ready so late I thought we could get a checkout like 12 or 1 we had to be checked out by 11am or have a $25 charge every half hour. They said they’d discount the stay 10% (LOL) and I’ve yet to receive that. Doubt I will. Just stay elsewhere, trust me. "

"The food not fresh and the toilet guest room was so nasty,not clean…I was staying in 321….disappointed for the room "

"Poolside was besutiful but i waited for 45 minutes to be served at the poolside restaurant and eventually went somewhere else because i never got served although the table beside me who sat down after me had drinks and appetizers within 15 minutes"

"Location,location,location. If you are in San Antonio to enjoy the riverwalk and downtown area the Drury Plaza is for you. There are 2 Drurys downtown make sure you select the Drury Plaza for great location. An old bank turned into a hotel you can walk out of the basement right onto the Riverwalk. Staff was very friendly and a good morning breakfast to start the day."

"Ac was not cold "

"Food tasted spoiled "