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"The hotel advertised breakfast, but it became apparent that it was a made-to-order service available at an additional charge, which I was perfectly fine with. However, the area was consistently unattended, with little to no staff presence behind the bar or serving area. It also appeared poorly stocked with both food and beverages, and during my two-day stay, it never seemed operational. Ultimately, I chose not to bother with it and went elsewhere for breakfast instead. The elevators were also in poor condition, with the doors forcefully slamming open and shut. While I did not expect the pool to be open in April, the condition of the pool area was unacceptable. Half of the pool was covered by a tarp, the water was brown, and the entire area appeared neglected and unsanitary. Unfortunately, this was directly visible from my patio window and created a very unpleasant view. Additionally, the second floor strongly smelled of marijuana throughout my stay."

"Staff sent above and beyond to make sure my needs were met with concierge follow up texts and excellent bar delivery service !"

"Great Access to Downtown. All Staff were friendly and helpful. Special Shout Out for the staff that prepared our Breakfast. Would stay here again."

"great location near the mall and the staff was great!"

"The Wydam hotel is old. Frank Fletcher, the franchisee has updated the lobby and rooms. The best treat was the head omelet maker and the breakfast staff. The hot breakfast was a nice treat. The room had no running water due to repairs taking place. The front desk did not tell us. We discovered it after using the bathroom and having no water to wash my hands. We asked for hand sanitizer and the front desk told us we could use the large bottle on the front desk. Just imagine all the guests touching the door knows and elevator buttons with those dirty hands. We were told the water would be back on in a few hours. The next morning we discovered there was no hot water for our showers. The staff was not prepared to address this second issue, telling us the manager would be in at 9. We would have wanted the staff to let us know because we do not want to stay in a potential germ infested hotel. We were given a 25% discount but the stay should have been comped. The hotel should have found us rooms at a nearby hotel. The staff took no responsibility to ensure the rooms were habitable. It seems like this would be a guest safety violation. I would have rated the hotel terrible except I chose poor because the breakfast team worked so hard to improve our experience at the Wydam."

"It appears that the hotel is getting a facelift, so says the signs. The elevator was out of commission, they put us on the 3rd floor which was ground level from the back."

"Great place to stay. We had dinner and drinks at the bar, great service."

"The property was clean, offered onsite store with drinks to stock in room fridge, and all staff members were friendly."

"Clean rooms, quiet area, nice valet and front desk staff, great dining area and staff. Comfortable beds- Just an all around great area."