Find Hotel with a Concierge in Hepingcun

"The room was clean and tidy. Service was excellent including welcome feelings from Front Office Layla and the Concierge staff seeing us off. Both were professional and supportive to offer us help without prompt. There was a drunken guest shouting and yelling on Day 2 @11pm and I immediately called the enquiry to ask what has happened. We didn't expect the front desk staff had a record of this and gave us a box of chocolate to apologize. Attention to details and I plan to come back again to stay. "

"The hotel was very beautifully decorated with accommodating and friendly staff. The room was decorated with modern decor and was clean. The breakfast had lots of options of both western and Chinese food with a variety of options for vegetarians too. The pool was clean and spacious."

"Stunning facility! Can't wait to go back. Modern design combining traditional elements, spacious lobby, spacious room, super clean, great food and very kind and professional staff!"

"泳池很不錯"

"I visited Shenzhen with my two teenage children and stayed at this hotel for 17 days. During our stay, the staff were extremely kind and professional. They thoughtfully arranged two rooms with views of “Windows of the World,” which was perfect for me and my kids. The breakfast was excellent, with a great variety of food that we really enjoyed. The only downside was the air conditioning—our room had a lingering smell of smoke. Overall, it was a pleasant stay, and we would definitely come back."

"The hotel is good but the spa is not that high value"