Find all hotels by Best Western in Hereford from AED 287

"Very helpful staff particularly going the extra mile to provide gluten free breakfast"

"The food and the staff where great "

"Lovely setting beautiful kept grounds . Large tv in the room soap and body wash in large containers over the bath couldn’t be accessed while your sitting in the bath they were set too high up the wall and one was empty . Staff were all relaxed and happy in their work couldn’t do enough for you especially the dining room staff"

"Rooms clean, good size beds. Strong internet and spacious rooms. Only negative I would have liked an English breakfast rather than continental but everything else was top notch."

"Great location and rooms. The bar area / breakfast area is really special. A great breakfast but could do with the option of being able to pay for better coffee as an option. Will definitely stay again. "

"We went to attend the funeral of a close friend, the hotel was beautiful with excellent service. "

"Ants in the bedroom and on the bed"

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "