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Heron Island Resort

3.5 star property
On private beach with outdoor pool, near The University of Queensland - Heron Island Research Station

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Photo gallery for Heron Island Resort

Aerial view
Balcony
Outdoor pool, pool umbrellas, sun loungers
Reception hall
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Reef Room

1 bedroom, desk, bed sheets, alarm clocks

Reef Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Beachside Room | Living room

Beachside Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Reef Family Room

Reef Family Room | 1 bedroom, desk, bed sheets, alarm clocks

Reef Family Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Turtle Room

Turtle Room | 1 bedroom, desk, bed sheets, alarm clocks

Turtle Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Turtle Family Room

Turtle Family Room | 1 bedroom, desk, bed sheets, alarm clocks

Turtle Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Map
Via Gladstone, Heron Island, QLD, 4000

What's nearby

  • Capricornia Cays National Park - 1 min walk - 0.0 km
  • The University of Queensland - Heron Island Research Station - 3 min walk - 0.3 km
  • Heron Island Dock - 5 min walk - 0.5 km
  • Heron Island Beach - 5 min walk - 0.5 km

About this property

Heron Island Resort

Resort near The University of Queensland - Heron Island Research Station
Located close to Heron Island Dock, Heron Island Resort provides a terrace, a coffee shop/cafe, and a garden. With a private beach, beachfront dining, and scuba diving, this resort is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. The on-site restaurant, Shearwater Restaurant, features ocean views and al fresco dining. Enjoy onsite activities like snorkeling, boat tours, and ecotours. WiFi in public areas (surcharge) is available to all guests, along with laundry facilities and a bar.
Other perks at this resort include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a ferry terminal shuttle, and express check-out
  • Helicopter/airplane tours, a banquet hall, and tour/ticket assistance
  • Luggage storage, a billiards/pool table, and meeting rooms
  • Guest reviews say great things about the helpful staff
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and showers
  • Balconies or patios, wardrobes/closets, and refrigerators

Languages

English

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Aerial view

Wilson Island

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Property amenities

Internet

  • Available in some public areas: WiFi (AUD 25 per day)

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Uncovered self parking on site (AUD 11 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shearwater Restaurant

Things to do

  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Eco-friendly toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
There is no cell phone service at this property due to its remote location.
This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.

Renovations and closures

This property is closed from June 20 2025 to June 21 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

  • Fee for wireless internet in public areas: AUD 25 per day (rates may vary)
  • Uncovered self parking fee: AUD 11 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

Does Heron Island Resort have a pool?

Yes, this property has an outdoor pool.

Is Heron Island Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heron Island Resort?

Self parking is available for AUD 11 per night.

What time is check-in at Heron Island Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Heron Island Resort?

Check-out is at 10:00 AM.

Where is Heron Island Resort located?

Located in Heron Island, this beachfront resort is in a national park and within a 10-minute walk of The University of Queensland - Heron Island Research Station and Heron Island Dock.

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Heron Island Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 120 out of 279 reviews
Rating 8 - Good. 112 out of 279 reviews
Rating 6 - Okay. 27 out of 279 reviews
Rating 4 - Poor. 16 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jiuyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy walk and snorkelling.
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting featuring NATURE everywhere! This sole lodging and restaurant is very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place surrounded by unspoiled nature.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute beautiful, great service, defo worth the price
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

One of a kind, beautiful, location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Wonderful place, magical, snorkeling fantastic, but they could have more options to eat…
Stayed 3 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Always an amazing time with the turtles and snorkelling Research tour is always good to do Resort does need a refresh
Stayed 7 nights in Feb 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron Island is perfect for experiencing the natural world. The resort accomodation is comfortable and set amongst the trees with the beach beyond. Perfect for seeing turtle hatchlings, sharks, rays and numerous species of birds.
Stayed 2 nights in Feb 2025

8/10 Good

zhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heron island is beautiful
Stayed 5 nights in Jan 2025

8/10 Good

Marleise

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The bar was nice, the pool area, and the sunset times with live music were amazing. They should have more activities to explore the place, not just once a day, such as a kayak tour with only 5-6 spots available. Breakfast was expensive, lunch was delicious, but dinner was buffet only, and the food was 6 out of 10. I found a cockroach in my bedroom as well. I booked the submersible boat, which was broken when we arrived for embarkation.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a true island getaway. We didn't have internet, phone, or TV. We could move around easily and on a relaxed state. There is only one restaurant but the food was very good. Elliot was the activity director and he was incredibly knowledgeable . All the staff were lovely. We had a room without air conditioning but found the fan quite sufficient .
Stayed 3 nights in Mar 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
Stayed 3 nights in Oct 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
We could see beautiful views from the window. Great experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning nature
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and surrounded by wildlife non-stop
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff excellent food very average island wonderful
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities

Staff are excellent. Nice

-ve: Self service to replenish towels, ants get into your room, +ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip. The only bad thing is the resort controls arrival time as the only way to get there is by the ferry sponsored by the hotel. Yet, our room was not ready upon arrival.
Stayed 3 nights in Nov 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great and the whole trip was great dining should have more options at dinner
Stayed 4 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at Heron Island was wonderful - the facilities made accessing the outstanding marine life a joy.
Stayed 7 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Rooms dated, but fantastic stay

Rooms are somewhat dated, but staff and activities offered were first class, and the island itself is truly beautiful - a great place to stay.
Stayed 6 nights in Jan 2023

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
staff were freindly and helpful
Stayed 4 nights in Mar 2024

8/10 Good

Carrissa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Heron Island is a brilliant opportunity to snorkel with beautiful sea life. Sharks, rays, turtles and coral that is starting to come back to life. The island itself is wonderful. Loads of turtles coming up the beach each evening and hatchlings popping out of the sand all over. The accommodation however is absolutely dreadful! It is severely dated with no air conditioning, broken locks, missing louvred glass in the windows, coupled with the fact that you aren’t allowed to bring food, makes for a very expensive trip, especially with young children. Considering the price you pay to get there and stay, I would expect nicer, albeit basic rooms, and cheaper food options for young children and families.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jedrzejewski

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely oasis
Stayed 4 nights in Apr 2023