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Aparthotel

Grand Mercure Allegra Hervey Bay

4.5 star property
Luxury aparthotel with a 24-hour fitness center and a sauna

Choose dates to view prices

A terrace, a garden, and a 24-hour gym are just a few of the amenities provided at Grand Mercure Allegra Hervey Bay. Active travelers can enjoy cycling at this aparthotel. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Gym
  • Kitchen
  • Parking included

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 200 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedroom Rooftop Spa Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 bedroom Rooftop Spa Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 140 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 Bedroom Queen / Double Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Queen / Double Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

2 Bedroom Pool View Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Pool View Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Rooftop Ocean View Executive Apartment

Rooftop Ocean View Executive Apartment | 2 bedrooms, minibar, laptop workspace, soundproofing

Rooftop Ocean View Executive Apartment

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 122 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655

What's nearby

  • Esplanade - 1 min walk - 0.0 km
  • Shelly Beach - 2 min walk - 0.2 km
  • Hervey Bay Botanic Garden - 6 min drive - 3.1 km
  • Urangan Pier - 6 min drive - 2.7 km
  • Great Sandy Straits Marina - 7 min drive - 4.2 km

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Schnitzel & Ribs - ‬3 min drive
  • ‪Torquay Hotel - ‬16 min walk
  • ‪Seaside Cafe & Restaurant - ‬3 min walk
  • ‪Spotted Goat - ‬5 min walk

About this property

Grand Mercure Allegra Hervey Bay

Luxury aparthotel with a 24-hour fitness center and a sauna
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a 24-hour fitness center and a steam room. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is available once per stay.
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Oaks Hervey Bay Resort and Spa
  • Pool
  • Kitchen
  • Washer
  • Dryer
9.2 out of 10, Wonderful, 1,766 reviews
The price is AED 598
AED 598 total
includes taxes & fees
23 Nov - 24 Nov
Oaks Hervey Bay Resort and Spa

Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 24 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

Does Grand Mercure Allegra Hervey Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Mercure Allegra Hervey Bay?

As of 13 November 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Allegra Hervey Bay on 16 November 2025 start from $253.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Allegra Hervey Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Allegra Hervey Bay?

Self parking is free at this property.

What time is check-in at Grand Mercure Allegra Hervey Bay?

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Allegra Hervey Bay?

Check-out is at 10 AM.

Where is Grand Mercure Allegra Hervey Bay located?

Offering direct access to the beach, this Torquay aparthotel is within 1 mi (2 km) of Shelly Beach and Esplanade. Hervey Bay Botanic Garden and Urangan Central Shopping Centre are also within 2 mi (3 km).

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Grand Mercure Allegra Hervey Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 409 out of 587 reviews
Rating 8 - Good. 139 out of 587 reviews
Rating 6 - Okay. 30 out of 587 reviews
Rating 4 - Poor. 9 out of 587 reviews
Rating 2 - Terrible. 0 out of 587 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mishka

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly Team, Clean, location,
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, communication
Lovely apartment that was in top condition and beautifully presented. We will be back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Easy access and parking, spacious and clean room. Friendly staff at reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristian

Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Stayed 5 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, communication
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Stayed 3 nights in May 2025

8/10 Good

Phillip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and well presented and maintained rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Thanks for a great stay
Stayed 5 nights in Sep 2023

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Room comfort, communication

Great place to stay in Hervey Bay

Allegra.... a great place to stay in Hervey Bay. The pool area is fabulous, the unit was well layed out and comfortable.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, room comfort, communication
Heated pool is great. Upkeep on the property is also really good.
Stayed 6 nights in Sep 2024

6/10 Okay

Harald

Liked: Property conditions & facilities, communication
Apartment we were staying in need a makeover in every respect. Kitchen utensils a mix of leftovers.
Stayed 9 nights in Mar 2025

10/10 Excellent

Slavica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable, modern and spacious apartment with a great heated pool

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Gerry

Liked: Cleanliness, property conditions & facilities, communication
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, room comfort, communication

Modern, well-appointed apartment in good location

Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Stayed 2 nights in Dec 2024

10/10 Excellent

Whitney J

Liked: Cleanliness, amenities, property conditions & facilities, communication
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too. It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one! We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room! Thank you all 😀
Stayed 2 nights in Apr 2023

4/10 Poor

P

Disliked: Communication

Never again

Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities, communication
Great front reception service. Apartments spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in, thoughtful amenities in apartment.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Stayed 4 nights in Jul 2025

6/10 Okay

Katie

Disliked: Cleanliness
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer. The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Location location location
Stayed 3 nights in May 2025