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"Clean room, Good location"

"Friendly staff. Great location to get around easily."

"Clean room, nice staff "

"Booked a room for two adults and one child. When we got to our room, the sofa bed was not made, found a spare duvet and pillow in the cupboard but no sheet. My son just used the duvet to wrap himself. The next day, our room was cleaned, bed was made, but not the sofa bed. We should probably have asked for the sheet but as we were only there for three nights, we didn’t bother. We just took the duvet cover for my son to use it as a sheet. On the plus side, hotel is very close to the station, receptionist who checked us in was very welcoming. Great selection of breakfast. "

"The hotel was very clean"

"We did not have breakfast at the hotel."

"I arrived very early, ready to ask if I could store my luggage until my room was ready, when I was handed the key to my room. I understand this doesn’t always happen, but it was great to get to my room a couple of hours early. My room was lovely with a view of the church. The hotel is in a fantastic location and is perfect for exploring the narrow streets of the old town, but it’s also just steps away from the main shopping area, the river, and other highlights of Basel. The staff were very friendly and accommodating, and I would highly recommend this Hotel."

"No hot water in 24 hours"

"Room was clean but had issues - lights that did not work, shower doors did not completely."