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"Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you. "

"The staff were friendly, welcoming and helpful making our family stay with a young baby stress free and entirely pleasurable. The bedrooms were great as were the facilities particularly the pool and spa area. "

"Staff were amazing. Very friendly and attentive. Room was good. "

"Well appointed charming room, good spa facilities, delicious food"

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"Nice and easy check in. Junior Suite was a lovely room. Spa was very nice although the additional £20 per person per day even though we had 2 treatments booked in. This wasn’t really made clear until we arrived. "

"Great staff and food was delicious. Room was fantastic "

"We love this hotel, the staff are exceptional, always have a smile on their face and nothing is too much trouble. We stayed in the Begonia suite and it's worth the extra cost. They are so large, luxurious and comfortable. The food is excellent and great value for money. We have stayed here numerous times and will definitely be back."

"Great, modern hotel. Bedroom was comfortable. Great location "