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room was very clean. staff were very friendly and helpful.

Everything was amazing. The room was spacious and my wife and I were able to rest and recover after a long multi week trip through Japan and Korea. The only downside was that the laundry facilities were temporarily out of service during our stay. Other than that I highly recommend for a peaceful night to recover the body.

Great location in Zao onsen town. Very traditional—uniquely like “infinity castle” with stairs and tatami everywhere. The shuttle service from/to Yamagata station is a plus. Only public bathroom available, but there’s toilet in the room.

The staff was amazing! So kind

Spotless rooms, absolutely amazing staff

I had an amazing stay at Bekkan Fujiya Ryokan! The staff were incredibly warm, attentive, and made me feel right at home. The baths were absolutely relaxing and beautifully maintained—perfect for unwinding after a day of exploring. I also loved that they are tattoo-friendly, making it easy to enjoy the onsen without worry. Everything about this ryokan, from the service to the atmosphere, exceeded my expectations. Highly recommend for anyone looking for an authentic and relaxing Japanese...

Very recommed

a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay.

Excellent option for the region. Super clean and close to the lift.

Lovely room

Clean room, spacious with outdoor tub!

Absolutely adore Kappa no Yado, and I still daydream of being in Togatta. 10/10 an absolutely beautiful experience. Every staff member was kind, helpful and thoughtful throughout our honeymoon. The grounds have a heartbeat, with hot spring water flowing through the town, bubbling forth rich life. The sounds of bear bells jingling in the street. The glow of modern Japan meets rural Japan in small notable ways.

Incredible experience at Suzukiya Ryokan! Staff is incredible! They speak some English and you can communicate perfectly fine with all of them. They are so incredibly kind and welcoming! The room was very traditional with straw mats, room dividers, very comfortable beds on the floor. Hot spring baths indoors as well as outdoors were absolutely fantastic! They are separated by gender, you wash up before entering a really hot bath and relax like you haven't relaxed in a long time! Then they bring...

The staffs are good. But the Onsen room at the top of building was not so good. The body wash equipment were not working.

The room was very spacious and all staff were very helpful.