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"Great modernised guest rooms and very friendly staff"

"Nice size and clean room. Balcony have a view of the lake, we had the onsen on the balcony which was a plus. There is a small weather proof tv if you are soaking. The staff are excellent."

"The room was clean, staff was kind, the onsen in the room was nice and private"

"This place was cool, and had an emphasis on Americanism, with President roooms including a JFK room. It was really nice to experience! We noticed lot of school kids stayed in the hotel, probably for the American historical context, or that it was just right by one of the main train stops. Either way, the people in this area are all so nice and friendly, way more thab the big city of Tokyo. Genuinely enjoyed our stay around this place, and there's a ton of food options nearby, including a giant mall. The room we stayed in was pretty big, and the hotel staff are very helpful! Definitely reccomend staying here to explore the area, and to go visit Otsu and Koka Ninja House which isnt far from this hotel."