The house was beautiful, and the bedroom layout worked great for our family. However, we encountered several frustrating issues. For the price we paid, we expected much better. It seemed like the house may have been unoccupied for a while.
Pool/Outside - The instructions for using the app to control the hot tub were very confusing. We had to contact the host to turn it on, and it took awhile to figure out how to heat the hot tub. The pool was dirty with sand on the bottom and the water level was low. It took several days to get it attended to and still was not cleaned as it should be. Pool toys were left scattered around the pool. The outside pool area did not appear to have been cleaned.
The porch area looked unclean, and the porch furniture could use updating to provide more comfortable and cleaner seating.
Kitchen - The lower oven did not work, and it took a couple of days to get someone to fix it. The freezer handle was missing. The dishes in the cabinets looked dirty. The kitchen floor was sandy and dirty.
Bedrooms - We found contacts, Q-tips on floor and men's clothing in drawer. The sheets had hair and sand on them. We called and were told housekeeping would come. They did show up but only handed off new sheets. The master bedroom floor was sandy and dirty.
Overall, while the house itself was beautiful and conveniently located, dealing with so many issues right at the start of our long-awaited family vacation was very disappointing.