Verified review
8/10 Good
Ellie C.
12 October 2026
I normally do not leave reviews but we did experience some complications with this booking. Towards the end of our stay, the water was disconnected from the property! Sunset Rentals did a good job at working with the property owner and getting it back on, however, it was still off for four hours. There should be zero tolerance for any utilities being off at a vacation rental when there is a tenant expect for when it is caused by a natural disaster. Sunset rentals and the property owner blamed it on auto pay not going through or even the utility company. Any homeowner would know that a utility shutoff is not conducted when one auto pay does not go through. This a result of continuous notices to the property owner noting that payments were not being made. Sunset Rentals only offered a compensation of less than 200 (half a day's rate) and it still has not been processed! We have vacationed on HHI multiple times and we will not be staying at this property again because of this.
Stayed 13 nights in Sep 2026






















