Search Cottages in Hinckley

"The first time we were checked into a dirty room, then we waited 20 minutes for them to find us a new room. The room was dirty, the shower was broken, and the hotel itself was very dirty. When we checked out before 11 a.m., we were asked about paying compensation."

"No regular coffee in the room. For the sink, there was shampoo instead of hand wash to wash your hands. Very nice hotel."

"I was in town because I had someone in the ICU at Cleveland Clinic. They were booked out for one day so I originally only booked 2 days. They found out about my situation and made room for me on their booked day and gave me a discount rate so I could afford to stay longer. They are an amazing team "

"Clean room and lovely high ceilings (6th floor), easy walk to all arenas and great restaurants."

"Room was missing a lot of things and breakfast selection was lack luster compared to the last best western plus I stayed at..there was nothing plus about this one.."

"No jets in the "whirlpool" - no towels at the pool - did not have the room I reserved - dirty towel laying on fifth floor hallway for our entire stay - no shampoo in the room. Just an unloved property. "

"Great location to stadiums. Booked a premium room, was given a standard room (which was less expensive per night) with no reimbursement/change of room. Was told by check in staff Expedia sends them reservation booked and only states any room, not the specific room booked. Staff did provide two breakfast vouchers for issue, however would have much preferred the room booked. This concerns me about using Expedia for future bookings, the type of room you book is very important for not only price, but also consumer needs and wants."

"Fast check in. Enjoyed free breakfast and free evening drinks and food. Room was clean, quiet and comfy. Pool area was clean with lots of seating. Great stay!"

"The staff was helpful, the hotel is beautiful. The room was fantastic looking. Th"