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"We loved being greeted on arrival by smiling staff who were happy to welcome us. Given we arrived before official check in time - we were cordially invited to have a complimentary drink, which we did enjoy sipping in comfortable chairs at their bar and breakfast room. Once we got our keys, the staff gave us complimentary ticketsto use as tourists around the city. Our room was well appointed including the stylish bed side tables, two seater sofa and very comfortable beds. The staff were happy to assist first time travellers to Innsbruck and answer any questions we threw at them. They gave us great restaurant recommendations within a few minutes of walking distance from the hotel. I loved being able to have drinks at the bar after 7.00 pm - once again the bar staff were attentive and happy to have a chat. The gin and tonic was perfect. I am looking forward to going back to Alstadthotel Weisses Kreuz and would recommend this hotel to my family and friends. "

"The only people we talked to were the people at the front desk. They were very friendly and helpful. "

"Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer"

"Walkable from train station. City is just short walk. Very clean propety managed by wonderful staff."

"This hotel was in a great spot close to the train station which is why I selected this property. Easy walk to old town area. Definitely would stay here again. Get a higher room floor for amazing view "

"Excellent hotel spa pool pillow library "

"We had an amazing experience! The rooms were lovely, the staff was amazing, the location is stunning. A balcony overlooking the Alps. Not to be missed."

"I would highly recommend this hotel! It was in such a convenient area and a clean and safe environment! The shower is awesome!! If you’re ever in Innsbruck you should look it up! Walking distance to the old town and all the shops and restaurants! "

"Staff were excellent"