Find all hotels by Benchmark in Historic Downtown Santa Barbara, CA

"Loved the location. The pond area with ducks and turtles was really cool and unexpected. Even though the property was old, it was updated, well maintained and clean."

"Friendly staff clean rooms and great location "

"The property hired a good photographer to take its pictures for the booking site, which made us believe the property was a luxury place. We stayed in a suite with 3 rooms and a kitchen. The property itself is old and basic. The rooms were old and nothing special at all. The beds were comfortable. A very small bathroom. Cleanliness was good. Breakfast was terrible. Very basic pastry and apples. We ended up eating elsewherez The staff was very nice and helpful. "

"I was disappointed with my stay …I paid a 5 star rate for a 2 star experience. The was stuffy, no water or amenities other than at the front desk. Not a terrible hotel … just not worth the $$! charged. "

"Parking was right next door, but by the time I was reminded to check in digitally twice, and had to download an app for the key, I did not appreciate the additional needed download of the parking app. The staff was very nice and the grounds have a lot of options for gathering. The room was clean and cute."

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."

"The property was very clean, lovely updated room, and attentive staff. The pool was great. Easy access to the ocean path and a brief walk to local restaurants and shopping. My daughter loved the smores!"

"The property and staff were top notch! I also love the location of the Upham—walking distance to State Street but off the beaten path enough for a quiet vibe. "

"The hotel was clean, quiet, comfortable bed plenty of parking. Just a short drive to the pier. Staff was friendly let us check in earlier since our room Was ready. "