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"Friendly and helpful staff. Most have good command of English. Very central location right at the doorstep of Hakodate JR station."

"Nothing beats being right next to the Shinkansen station—it made my entire stay super smooth. I could sleep in, book trains easily, and never had to deal with lines at other JR offices or stations. The reception area is spacious and welcoming, with vending machines, water, and amenities. The room had a nice, clear view and, best of all, it was incredibly quiet—I didn’t hear a single train the whole time. Perfect for a restful and hassle-free stopover."

"Very nice staff. Good location. Free bus was very convenient. "

"The hotel is attached to the Hakodate train station, but also within walking distance from many tourist attractions. The view from our room was spectacular, overlooking the bay. The hotel and its amenities appear to be new and in great condition."

"Great location, we could walk to both the train station, 7-11 and fish market. "

"Excellent in everyway."

"Great hotel located very conveniently near the port, as well as Motomachi and Mount Hakodate area! Only 15-20 min to downtown core for the morning market as well. The hotel also rents bikes for 1200 yen for a full day so we biked around the city and we highly recommend it! Would recommend staying here!"

"The room my family first got had a problem. The mattress of my bed was damaged , so i fell very uncomfortable when sleeping. I asked the receptionist to cmattress for me. My first room’s bed had a problem, the mattress of my wife’s bed was damaged at the middle part, I asked the receptionist to change the mattress. The manager from the receptionist apologized and upgraded me to a premium high class room for free. Also the hotel receptionist accepted us check in early. I will choose this hotel again if come here one more time. "

" The location is excellent. The morning market is downstairs, but the parking entrance is really small."