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"Courteous staff"

"The room was clean bathroom not so much."

"Clean room, welcoming staff, breakfast not included but still available and reasonable"

"Stayed on Tuesday and Wednesday nights. Nicole and TJ at the front desk were both very friendly and helpful and fun. Nicole was extremely knowledgeable about the area attractions and restaurants in Auburn and Skaneateles. Her suggestions were spot on. The breakfasts were amazing and worth adding on to the booking. Thursday a.m. we requested breakfast to go because a snow storm had started and we wanted to get going before it escalated. Brenda and Mindy were excellent both days and got everything packaged including napkins utensils and condiments Thursday am. The suite worked out well for the 3 of us. We did ask for extra towels, which TJ gave us while we were at the front desk. There were 2 sinks which was great but the one outside the bathroom didn't have a wastebasket- requested one but never received it. We had to ask for and and did get soap for that sink as well. Very good shower! Very Low toilet- yikes on first seating! Would stay there again. "

"Perfect and friendly staff members."

"There’s was some foot noise above my room. "

"Staff were very nice"

"This is a fine hotel. All the staff are sincere, enthusiastic, personable and hardworking. The facility is consistently clean. The manager Jeremy is consistently visible, as well as personable, and sets a high bar for himself and the terrific staff. I neglected to keep the names of the hardworking staff members I encountered (Betty in the breakfast area comes to mind), but they are all clearly proud of their work and treat the guests in a valued fashion."

"Nice rooms, good check-in, requests were easy. "