Hon Gai Vacations from AED3,666

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.

Service was impeccable. There's always someone to open the door and help with luggage. Rooms are a touch outdated but very well maintained and clean. We were on the 6th floor and there was minimal noise. Overall the room was a really nice oasis to return to after a day in the heat and hustle of Hanoi. They change the towels and sheets and clean the room on a daily basis. There is a terrace on the top floor which we regret not visiting and a gym which was adequate for us. They also had breakfast for an additional fee which we didn't get but looked good. If we ever visit Hanoi again we will definitely return to Acoustic where they go above and beyond to assist you. We were beyond pleased with our stay here.

Hotel was in a good location in the old quarter. Staff were helpful and eager to please. Hotel rooms were very clean and had what we needed. Hotel was a bit tired and in need of an upgrade. Pictures of breakfast were a bit misleading and whilst ok, not a feast as it looked like. Hotel was totally fine for a one night stay as a base when we were out and about in Hanoi but if staying longer would go to a hotel with more facilities that was more modern.

The hotel is in convenient location in Hanoi Old Quarter. The hotel is clean and well maintained But what strikes most is the amazing staff. Very helpful and attended to our needs. Shout out to Anna and Nancy who assisted us the most. Trang in the restaurant who accommodated us before breakfast time as we had early activities . Trang introduced to us Vietnamese dishes to try. Overall we had a great stay and will be coming back again. I highly recommend recommending Scent Premium Hotel.