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"Everything was great with the property. Communication was excellent. We stayed during August summertime and the unit was hot but because of the 24/7 support they were able to provide us an electric fan which was a lifesaver."

"Sehr zentrale Lage in der Fußgängerzone, sehr zuvorkommende Kommunikation , super Preis-Leistung. Wir waren hier bereits zum zweiten Mal und werden bestimmt nochmal kommen. Was man beachten sollte: reine Online-Rezeption, offizielle Parkplätze befinden sich nicht direkt am Hotel"

"غير مناسب لذوي الاعاقة الجسمية لعدم وجود مصاعد للغرف "

"No key handover. Slow communication and doubled parking fee than previously announced (20 Euro per day) We had to wait outside in the cold for 30min even though we notified the host several time before arriving (30 minutes via telephone). "

"Beautiful, spacious, and in the perfect location, I would absolutely recommend this place!"

"This apart/hotel location is not for everyone. Very stiff hill makes it difficult to walk around. TV channels are limited, room is very small, beds were not comfortable it all . Blankets and pillows were great . Cleaning crews were the best. Last four days of our stay was not hot water, we had no showers. Four stars for this place is definitely overrated. This is the fifth time we are visiting Karlovy Vary and our expectations get lower and lower . Thanks"

"Suite à quelques péripéties dans un appartement à notre arrivée, notre hote a été très réactive et nous a proposé rapidement de changer d'appartement. Ce dernier etait tres confortable, propre et nous avons passé un tres bon séjour sans difficulté. La communication par whatsapp est fluide. Je recommande +++"

"Saubere Zimmer, Geschäfte in der Nähe"

"Wundervolle und liebevolle ausgestaltete Wohnung, wir haben uns geärgert, nur eine Übernachtung geplant zu haben...Herzlichsten Dank an Katrin und Lukas ❣️"

"good:- close to super market and city centre (walking distance)- nearby parking spot (6 / night)- fast communication with the ownersbad:- when we arrived, the key box was empty, we had to wait then 30 min for the owner to arrive- in the kitchen it smelled like vomit but we could not see were it came from (window was open our whole stay and we avoided the kitchen)- on arrival there was a cigarette filter in the toilet (which made me think how that can be if it was cleaned)"