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"I recently stayed at the Kimpton Hotel Palomar Philadelphia by IHG for a birthday celebration, and I was so impressed by all the little touches—like the chocolate treat in our room and the late checkout, which was such a generous gift. After leaving, I realized I had accidentally left behind an item I’ve had since childhood. I didn’t notice until I was already back at school, and both my mom and I called desperately, hoping it hadn’t been thrown away. When I finally reached the right department, they immediately reassured me that they had it. I drove back that night to pick it up, and not only was it returned to me with a smile—they had washed it as well. That meant the world to me. Thank you for going above and beyond. Exceptional service and genuine care!"

"The room was clean, and the staff was very courteous. Great location close to the Italian embassy."

"Was a great stay! The lounge was a nice addition, the restaurants/ bars attached to it, parking was easy and we were able to do late check out!"

"Yes "

"Friendly accommodating staff and free cookies!"

"It was 6:30am I only wanted a coffee and the server asked for my beverage comp card yet coffee is free in the lobby. I did not have a problem paying for it. It was kind of her but she left a family with a child waiting while asking me to look for the comp card on the 19th floor. "

"GO BIRDS"

"Yes"

"Spotless "