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"Clean and not too crowded. Food was good, nothing wow but never anything bad. Helpful staff. Great spa."

"The property and staff were incredible. I will stay here again if I go back to Puerto Vallarta."

"I would definitely visit again"

"Excellent recommendations for everything we needed."

"Pros: Staff is very friendly and very attentive. The food was very good as well. The property is big and the pools are nice. They have two swim up bars, activities for families, buffet, specialty restaurant, tour desk, coffee shop, lounge area, and easy access to the beach. The location was within walking distance to several other hotels, restaurants, and shops. Cons: the room we stayed in was large and had a pool view. We had our own little patio with chairs with was nice. Because of all the...

"Really good at attending their guests 👌 excellent at everything "

"The Sheraton was fantastic. The club rooms were awesome with one exception. The pillows felt lumpy like bags with wadded up socks. Otherwise, it was great. "

"Nice resort"

"We were very well taken care of. The room was very spacious. The food was excellent, and staff were beyond attentive. "

"When we arrived they gave us the wrong room. They gave us another that was also wrong. Then we were told this site doesn’t guarantee us the room we book. After threatening to go elsewhere they gave us the right room. The property is great. The food is very limited. "