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"Most of the faucets in the room are broken. Carpet torn in many places. It is very aged"

"If you request a pool view room be prepared for the noise of the pool and other guests (kids). The music and waterfalls adds to the chaos. The views for the lake or even parking lot are very nice "

"My boyfriend and I stayed at this hotel for our anniversary and we enjoyed it. Our room was nice and clean. The staff were also helpful. The only negative I had was that the gym wasn’t that big and there wasn’t any place in the hotel to get water like a water fountain or water dispenser."

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"Great"

"Hotel was very clean and comfortable. Only problem as no coffee, cream or sweetner in the room. Staff brought it to the room fairly quickly upon request."

"I was extremely impressed with the staff and the cleanliness of the Magnolia. The customer service was exceptional and it was the first time in a while where “extras” are included in the stay. They had a shuttle that was always available when I needed it, breakfast was provided and it was a lovely restaurant dining experience. They offered complimentary water and coffee in the lobby, as well as complimentary water bottles in the rooms. The cleaning service was great. The entire staff was friendly and responsive. I will definitely stay there again."

"Beautiful property with wonderful staff will return"

"This property is not what you would expect from Hyatt. It is VERY dated and needs a total update. First, there was no hot water for 36 hours after we arrived. Mold in the bathroom the for would not close. All the furniture is chipped and scuffed. The lamps had broken switches and did not work. Wallpaper coming of the walls in the hallways. They did give us a new room after complaining to the front desk. Expedia negotiated a comp for the first night of our 3 day stay."