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"Friendly front desk staff and clean rooms. Grounds were well maintained."

"They do charge for parking, so be sure to ask the amount. Room very very clean, free breakfast covered every taste from pancakes to eggs, yogurt, cereal, oatmeal, cereal. And free hot coffee or tea 24/7."

"My stay at Bedford Hotel Plaza was honestly one of the worst hotel experiences I’ve ever had. From the moment we arrived, the place felt neglected and poorly maintained. The swimming pool was completely unacceptable — there wasn’t even any water in it. Instead of being a relaxing hotel facility, it looked abandoned and unusable, which was incredibly disappointing considering it was advertised as one of the hotel amenities. The room itself was just as bad. The windows didn’t even close properly, which meant constant noise from outside and cold air coming in all night. It made it almost impossible to sleep comfortably, and it also felt very unsafe. Breakfast was the final disappointment. Not only was the food low quality and poorly presented, but there were actual bugs around the breakfast area. Seeing insects near food completely ruined my appetite and raised serious concerns about hygiene and cleanliness throughout the hotel. Overall, the entire hotel felt run-down, unhygienic, and badly managed. I would absolutely not recommend Bedford Hotel Plaza to anyone looking for a comfortable or clean place to stay. There are far better hotels for the same price. Very disappointing experience."

"Definitely need improvement in the rooms. A handle on the dresser was broken and thus the drawer was unusable. Had a thermostat in the room, but it was not hooked up at all. There were people partying in the hotel until 2:00 a.m. with music blasting throughout the entire hotel, but there was no response or action taken by hotel staff."

"The coffee maker wouldn't work"

"Will stay again if every in Boston"

"The issue I ran into was brown water coming out of the faucets on the last day I was there. I was told that there was some kind of maintenance going on (no warning given to the guests) and that the water was fine, but I did not trust it. That issue should have been handled better."

"Everything great !"

"staff"