Hotel Jardin Real

3.5 star property
Travelers soak up the sun by the pool or pamper themselves with rejuvenating spa treatments at this relaxing urban retreat in San José

Choose dates to view prices

Hotel Jardin Real in San José offers an outdoor pool, sports massages, facials, El Asadero restaurant, a coffee shop, and a nightclub. Enjoy free in-room WiFi and an area shuttle for easy exploration.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About this property

Hotel Jardin Real

  • Property highlights
  • At Hotel Jardin Real, you can look forward to a nightclub, a terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a sports massage or a facial. Be sure to enjoy a meal at El Asadero, the on-site family restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • Breakfast (surcharge), an area shuttle, and 1 meeting room
    • Coffee/tea in the lobby, luggage storage, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Jardin Real feature perks such as air conditioning, in addition to amenities like free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

Similar properties

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Frequently asked questions

Does Hotel Jardin Real have a pool?

Yes, this property has an outdoor pool.

Is Hotel Jardin Real pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Jardin Real?

Check-in start time: 1 PM; Check-in end time: 4 PM.

What time is check-out at Hotel Jardin Real?

Check-out is at noon.

Where is Hotel Jardin Real located?

Situated in Huixtla, this hotel is 8.7 mi (14 km) from La Encrucijada Biosphere Reserve and within 32 mi (52 km) of Izapa Ruins and Casino Vegas Tapachula. Plaza Paseo Las Hortensias and Miguel Hidalgo Central Park are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

6.6

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 6 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified

6/10 Okay

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff food great
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Ileana

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Javier

Disliked: Cleanliness, property conditions & facilities, room comfort

Javier, Guatemala

The room needs to be renovated in a 100%. The shower is with oxide. Air conditioner works well. Mattress and pillows needs to be changed.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Tiene habitaciones amplias y con aire acondicionado de fácil acceso y la alberca siempre está con una temperatura agradable.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Nadia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fue cómodo para pasar la noche, colchones a gusto, el aire acondicionado muy bien, la alberca bien y limpia pero no tenía luz. Sin embargo le hace mucha falta mantenimiento a todo el inmueble.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las instalaciones están descuidadas, muy deterioradas y sucias. Además de tener hormigas de las rojas
Stayed 1 night in Jun 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Un lugar tranquilo y agradable

El hotel bueno en general. Le faltan algunos detalles para reparar de deterioro. Alberca muy bien, el ambiente tranquilo, servicio bueno. Nos gustó.
Stayed 2 nights in May 2023
Verified

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service
No me gusto por el accidente que sufrió una cliente en la alberca es necesario reparar el piso y tampoco me gusto que no tenían cobertura de internet
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Daliza

Liked: Cleanliness, staff & service, property conditions & facilities
El único problema que yo tuve es que el internet nunca funcionó
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Martin

Un lugar con buen acceso y parqueo. Piscina e instalaciones descuidadas. El restaurante está bueno.
Verified

8/10 Good

Ves

Liked: Cleanliness, staff & service
Decent place to stay. Clean, comfortable bed, attentive staff, good value. Not much of a parking lot but we were glad to get the space for a car and motorcycle. Guess the unlucky ones park in the street. The streets are tight and busy and parking is scarce.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

luis enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente unico en huixtla
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes servícios comodos, higienicos y muy buena atención, y disponibilidad.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Víctor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal muy mal

La verdad el hotel está pesimo le falta mucho mantenimiento. La atención muy mal fue una estancia nada agradable. Nada que ver con las fotos que ponen en su página visiten el hotel.
Stayed 1 night in Jun 2019
Verified

8/10 Good

susana

Liked: Cleanliness, staff & service, room comfort

Great bed and food

Super comfortable bed and pillows. I wish I had them at my house. Great, affordable food at the restaurant. It has kind of a strange layout without an aesthetic focal point (the pools are behind the hotel rooms which are behind the lobby and the unattractive restaurant), but it works. It had good value and served our needs for a restaurant and good night’s sleep while on a long road trip from Nicaragua to the States.
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
No respetaron la reservación. Cuando llegue me dijeron que no tenian cuartos y tuve que viajar 30 minutos a Tapachula para encontrar Hotel
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien servicio exeleente.si volvería a hospedarme en este hotel
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Old building very well maintained in a charming city
Stayed 1 night in May 2018
Verified

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness

Hotel parece de paso

Una habitación con cucaracha no se. Ve muy higiénico y por eso no es muy económico
Stayed 1 night in Dec 2017
Verified

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sergio

Disliked: Cleanliness
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Verified

8/10 Good

Haldun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Hector

Stayed 1 night in Jan 2023