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"The common restrooms were unclean and lacked basic toiletries. The staff was inattentive, and we were informed that if we sat by the bar tools, we were expected to purchase drinks and food. It took over an hour to receive our appetizers, and we ultimately had to go to the bar ourselves to order additional drinks. Overall, the service was poor. When we asked if Spanish music could be played, we were told the music selection was based on the bar’s theme in the Margaritaville next to the pool area."

"Awesome beach location. Great food and excellent beach side service. "

"from the dining, to the pools, waterpark, the clubs and our room was all perfect. Clean, comfortable. Everyone was friendly and provided exceptional service. Entertainment was fun, enjoyed the dancing. Walkable to some local restaurants. "

"The Stay was amazing overall! The customer service was impeccable, everyone was so kind! The property itself is vast and private -- VERY SAFE (there is a security gate you have to sign in just to get to the property). The pools were amazing, the beach is more so to tan on and appreciate the view. The sand is grainy and there's seaweed and the actual water is dangerous with riptides. The resort was extremely clean and not a single bug in site. I think this place is better for a shorter stay as you are far away from san juan and fajardo to do excursions. I would also recommend renting a car for those reasons as well as for food. The cafe is amazing for breakfast with smoothies and acai bowls, the pizza pool bar is awesome, but the main restaraunt "Trova" is underwhelming. Overall: A beautiful resort and an EXTREME value for the price range"

"Everything was great just like being at home . Will recommend it to friends."

"Our family had a wonderful stay at this property. The host was fantastic, responded quickly to questions and had the apartment stocked with everything you need to enjoy the resort, sunrise on the beach or pool. There is plenty of space for everyone and we can't wait to go back!"

"There were plenty of activities between mini golf, the beach, and the lazy river. The pools were clean, the beach was private and clean, and beach chairs were available. There was also a full kitchen and laundry facilities. Overall, it was a great experience for the family. "

"Great l"

"Terrible honestly but can’t complain Still had a great time in the city Way to far frim any activities Water was cold due to no solar Cooking top didnt work kept heating and going off Called for extra towels and never got Nice community tho"