Find all hotels by Independent in Igalo from AED 439

"Great stay ruined by not refunding holding deposit still 1 month after we left. Holding deposit (£1800) taken from credit card instead of put on hold as agreed and has still not been refunded. Poor customer service having to chase for updates with no proof they have actually paid this back to us"

"New built residential - amazing hotel, super peaceful, beautiful lobby with peaceful music, everything super clean, staff superb, that is what we call leading hotel of the world "

"Lovely modern property and very helpful friendly staff, especially Aleksandra at reception who helped find my missing glasses. Thought I was out $800 for a custom pair of Oakleys. What a joy to come to the front desk and there they are! "

"Highly recommended "

"It was a trip to relax a bit before having my baby, so it was perfect to stay in front of the beach, with a stunning view. The place is very calm, and there are a lot of restaurants and bars nearby. The hotel is beautiful, clean, the staff is friendly and the breakfast is good with a lot of options. The traffic around was not really good, which made our taxi rides a bit more expensive - this was the only part that we didn’t like, but of course it’s not the hotels fault. Just be aware that this might happen and I think the drivers use the tariff 2 the whole day with tourists, so pay attention to that either. Overall it was a nice experience, and I would definitely comeback! "

"The hotel itself was a 5 star. Great big rooms, comfortable beds, lovely pool with incredible views, a great private beach, two hotel dinner restaurants and some nice local restaurants to walk to for dinner too with a small convenience type store also nearby. The service was more a 3 star. It was a birthday trip and my partner had emailed the concierge at the hotel before the trip who had said via email that they had confirmed several things (a dinner reservation/cake/kayaking etc) when we arrived the reception said the concierge was on holiday and they did not know anything about the birthday things planned, so it appears the concierge did not book these things despite email confirmation from them. My partner had to ask at least 4 times to try and then book them again. It was difficult for something that should have been simple. One day the cleaning service only gave us 1 shower towel for 2 people. Another day the ice cream at the pool bar had all melted so no ice cream available from there. Another occasion the hot items at breakfast were cold (eggs, beans etc) On my birthday I got a nice card and small cake but this still took my partner asking many times. The hotel food and drink is pricey (€6 for a small coke). Every day they started playing music in the breakfast area at 7am before breakfast was even open, the noise woke me up every day and seemed unnecessary. Overall a really lovely stay and an amazing holiday and area, just not a 5 star service. "

"Nice pool. Bed was comfortable. View was great "

"Beautiful property right by the beach with great amenities. The staff provided excellent service. "

"Very good property, the views are awesome, the food is good , the staff are very attentive and willing to help. Will 100% recommend "