Find hotels near Imagination Station, Ooltewah from AED 252

"The room I booked (deluxe suite with double queen beds in a separate bedroom and sofa sleeper in rhe living room) wasn't available although the desk attendant said the computer said the room should be available, but he couldn't figure out exactly which room number it was, so they put us in a different room. That room was dirty. I pulled out the sofa sleeper and the mattress cover was yellow and dirty and the sofa sleeper mattress had urine stains on the underside. And there was a ziploc bag with a used bar of soap under the cushions. We requested a new room. This room was a little cleaner, but still dirty (sofa sleeper in the same condition as the previous room) and even smaller than the previous room. At this point, we tried one more time to get a new room that was at least as big as the 1st one we had, but cleaner. They let us take a look at another room, but that sofa sleeper had some kind of clear crystal (looked like glass at first) under the mattress cover. After this we requested a refund and spent hours trying to book a room at another nearby hotel. The cleaning staff needs to be trained to clean ALL the linen and places even the sofa sleeper whether or not they believe it was used or not."

"The staff here is great and the room met our expectations. Easy to find. Will stay here for our next visit."

"Menu was fine but staff had trouble keeping up with demand for breakfast "

"Surprised by how new the property was and the room appointments. Gluten free breakfast options would’ve made it 5 stars!"

"Perfect for what my family was looking for. "

"The room was clean I needed a microwave which we only found in a laundry room on a different floor. "

"Everything was great for our stay. Rooms were clean and spacious. Beds were comfortable. I saw people with dogs so it was pet friendly. Breakfast bar was clean and had a large variety of items. The only small issue was when checking in, nobody was at the counter for a long time. "

"Breakfast was great! We enjoyed the oool and hot timing too! Very nice room! Staff was super friendly!"

"Easy access and check in. Check in staff accommodating and kind. Cute little diner with good food. We had two rooms. One room had a brocket electrical socket cover, exposing wire. Our other room had snot smeared on the wall and a snot ball in the sink. Disgusting. "