Verified
2/10 Terrible
Senaida
19 July 2026
We waited in line for about 30 minutes to check in. A front desk employee was running back and forth from this property and the Residence inn next door to check in guests at both places. We left for dinner and when we returned I found out our toilet was stuffed up and overflowing. I talked to the front desk employee and she mentioned there was nothing she could do. She couldn’t move me to another room because they were sold out and maintenance wasn’t available. My family and I had to go downstairs to use the restroom in the lobby. Our fold out couch wouldn’t fold out so my kids had to sleep on the floor. An employee brought me a plunger so I could unclog the toilet. We didn’t sleep well and it was not a comfortable stay at all. This was a very different Marriott experience.
Senaida
Stayed 1 night in Jul 2026



































