Innenstadt-West Vacations

"The staff are so friendly, remember your coffee order at breakfast, give you the option of room clean or discount in the bar. The rooms are quirky but that is all in the charm. "

"No ac in any of the rooms (like most other hotels) but we were under the impression that the room we booked would have ac- and it was during the heat wave"

"My stay was disappointing due to cleanliness issues. The room was not as clean as expected, and basic amenities like slippers were not provided, even when I asked at the reception. I expected better service and hygiene standards. Would not recommend unless improvements are made."

"Air conditioner made a terrible noise randomly, but mainly late and through the night. During this time it was constant for 3+ hours. Even when all power off of Ac and in the room. Staff initially tried to help but gave up. Luckily they had earplugs in the room. Oh they did offer to give us a beer for our trouble. 5 nights of very very poor sleep. Beware of room 214"

"Property is not well protected"

"Very nice and newly renovated hotel in the heart of the city! The hotel staff was very friendly and had good suggestions on things to do around the city. Karlsruhe downtown is easy to explore and everything is walkable from the hotel. There is also a public transit station right in front of the hotel in case you want to go further. With the central location comes the only downside, it’s not ideal if you travel with a car as you can’t drive up to the front door of the hotel to unload and near by...