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"We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again! "

"Ordered room service for dinner and it was great. Breakfast was also fresh and delicious with lots of variety "

"Spa excellente, piscine petite, mais très fonctionnelle! L'eau bien chaude. Petit dejeuner impeccable. Seul bemol, c'etait à mon avis, les oreillers, et le matelas, un peu dures pour nous"

"Love my yearly visit to this welcoming lovely hotel"

"Everything excellent, service , room, staff"

"So quiet and clean!!"

"The breakfast served in the dining room is amazing, excellent selection of any kind of food you may eat. The service and staff are exquisite. Only the building needs to be refreshed and the rooms to be equipped with USB plugs or international plugs fur foreign travelers. "

"Friendly personel, clean and spacious rooms"

"Room v. Clean ,wounderfull veiw toof lake from high mountin excelent all staff ,excellent arab staff mainly very nice rozana reception's staff ,frindly ,helpfull .. I advice for it , "