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"The view and pool area"

"Very easy and comfortable. Free onsite parking Lady at reception was very friendly Elevator to take luggage to room which is rare in italy Great breakfast with amazing views of lake como No complaints"

"Clean and convenient. "

"Try finding a hotel with that view for that price anywhere in the world, the pictures just can't capture how amazing it is. Breakfast was the best I've had and worth £30+ but was included. Rooms were the cleanest by far I've stayed in and we are on a roadtrip around europe. The receptionist was very helpful and the owner went above and beyond to make our stay enjoyable. For the fact they have only just opened I'd get in while the prices are cheap as they will surely go up with popularity. Top recommendation from the owner, go and see the Balcony of Italy that is 15mins away WOW!"

"We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte. "

"An excellent hotel, very well maintained, right on the lake and next to the ferry terminal. The breakfasts are particularly superb and the dining options are very good indeed. Plenty of helpful bar and dining staff. Only minor criticisms are: - tourist advice at the front desk. Certainly they try to help but are generally very very busy. While everywhere else is, if anything, overstaffed the front desk is understaffed. - no turndown service to the bedrooms and a small complementary chocolate - a Nespresso coffee machine in the rooms!"

"Old school pictures didn’t do this excellent hotel justice. The hotel felt traditional, elegant and classy. The pool and gardens in the back offered a private and relaxing reprieve. The hotel’s location couldn’t have been better. Breakfast was great. Latte is just milk. Felt like more than a 3 star hotel."

"Overall great experience! The only thing I would say is the room AC did not work the best. It worked but we did wake up warm every morning. "

"Best hotel I’ve ever stayed at "