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"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Clean room and friendly staff and lots of extras in room. Made the trip very pleasant"

"Good location"

"Excellent experience"

"This hotel is so pretty, the art is amazing, the location is exceptional. Staff is wonderful"

"The staff and facilities were excellent. I really enjoyed the breakfast and I think it’s worth it. Definitely one of the better breakfasts I had in Japan. "

"Staff and amenities "

"Large rooms compared to the average sized room in Tokyo, staff was super accommodating and the view of Tokyo Tower is unparalleled. "

"Everything!! It was wonderful "