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"Very clean resort "

"Friendly staff. Quite nice place."

"This was overall an excellent resort. It was very clean including the rooms. Staff were very friendly. The check in experience was great! The food was delicious, plenty of restaurants/food selection at this resort. We had a great time. The reason for the 4 star and not a 5 star review: I tried to contact the hotel directly before attending to confirm our reservation as we booked through Expedia. I was only able to speak to a call centre and I was told there was absolutely no way for me to speak to someone at the hotel and that there was no way to confirm the reservation as I had booked through a third party. I thought this was bizarre and made me feel uneasy not knowing our reservation was confirmed with the hotel directly. Poolside drink service was slow and there were a couple occasions where we would order a drink and it didn't show (even with a tip). This was our Honeymoon, we received a card to bring to a restaurant of our choosing for a romantic dinner which included a bottle of wine. Our waiter began to go over the wine menu and we made a decision. We were then asked if the wine was to be charged to our room, we declined as we thought a bottle was included with our experience. We were provided with a bottle of the house wine which seemed redundant as we could just order as many glasses of house wine as we wanted. The overall dinner experience wasn't anything special. This resort was a bit too expensive for what it was. "

"We love this resort and will return. Although we did have a bad smell coming from air conditioning. We spoke to maintenance but it was never resolved. "

"The place is spotless even all the restrooms around the hotel and they also keep all the restrooms smelling good. Good food. Having your own butler is awesome and if you can request one ask for Octavio. Only had a couple issues and one of them was kinda a big deal. We had a Bday cake set up for after dinner and it never came and my wife did remind the woman that greets you at the restaurant and to make sure she understood us my wife told her in Spanish but even then we felt like the woman just dusted us off. "

"Beautiful room with an ocean view all the things we needed felt right at home"

"Excellence everywhere! First off, kudos to the architect; this property is flows beautifully! The grounds crew are also top-notch, as every aspect of this resort is impeccably maintained. The staff were primarily exceptional! Shoutout to the barista's in the lovely coffee shop (nice options there), for helping me with my Spanish daily. Shoutout to Heidi at the pool for a day of stellar service. The FOOD here is innovative, fresh, flavorful and some of the best I've had at an all-inclusive. You will not be disappointed with the food, no matter the restaurant. The daily taco & flauta/taquito stand was great for many, but tasteless and dry for me. Attending one of the evening shows, "The Michael Jackson/Freddie Mercury Review." Michael impersonator had the worst stage make-up ever, and slippery shoes that were almost comical. The musicians, however, were a totally different story; a world-class ensemble. I was absolutely mesmerized by the violinist, wanting desperately to magically whisk him away to fame and fortune on a much grander stage. The Spa is a MUST VISIT! The hydrotherapy options were amazing and the staff beyond perfection! Great gym. Little beach team due to high winds, but fabulous, nonetheless. *I do not recommend a room with rooftop pool (my choice), as you don't get a pool. It's so shallow I just sat in it. Get the swim-out, as you can actually swim and float a good portion of the resort."

"Our multigenerational family enjoyed everything about this resort! The staff was friendly, and accommodating, and the service was impeccable in every venue including housekeeping. Our junior suite was luxurious and so comfy and clean. We enjoyed a combination of the beach and pools each day...so fun! Food was outstanding, and beautifully presented, and it being all-inclusive made the stay so easy! Our gluten free and dairy free family members had so many delicious choices! It truly was a tropical paradise, and the amazing staff made it even more so. Highly recommend!!"

"The place was very outdated. It was clean. The staff was nice. It had the smallest buffet I have ever seen . We did not starve but it was not good. Need to spend an extra dollar and go somewhere different. "