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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sundeck
Front of property
Memory foam beds, free minibar, in-room safe, desk
8 restaurants, breakfast, lunch served; local and international cuisine
Lobby sitting area

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Popular LocationPlaya Mujeres Golf Club18 min walk
  • Popular LocationMujeres Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive
  • Popular LocationNorth Beach90 min drive

Room options

View all photos for Junior Suite Garden View

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

8.6/10 Excellent

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

7.8/10 Good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

8.2/10 Very Good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

7.8/10 Good

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

8.7/10 Excellent

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Costa Mujeres

Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is next to a golf course and on the beach. Ultramar Ferry Puerto Juárez and Cancun Underwater Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach. Plaza 28 is another place to visit that comes recommended. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Costa Mujeres travel guideOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • Isla Blanca - 6 min walk
  • Mar - 3 min drive
  • Poseidon - 14 min walk
  • Bistro Brasserie - 3 min drive
  • Aurum Lobby Bar - 10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Upscale all-inclusive property near Ultramar Ferry Puerto Juárez
Located close to North Beach, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provides a free breakfast buffet, 18 holes of golf, and free water park access. With a white sand beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a detox wrap, a deep-tissue massage, and a body scrub at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include beach volleyball and archery. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • 8 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Babysitting (surcharge), a porter/bellhop, and tennis lessons on site
  • Guest reviews give good marks for the bar, beach locale, and pool
Room features
All 670 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and bathrobes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with jetted tubs and designer toiletries
  • Smart TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Isla Blanca (ShowCooking)
  • Portofino (Italian)
  • El Dorado (Steak House)
  • Chang Thai (Thai Cuisine)
  • Sumptuori (Japanese)

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center (10710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM–8 PM.

Is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Check-out is at noon.

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez, North Beach, and Plaza 28. Cancun Underwater Museum is 11.7 mi (18.8 km) away.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 984 reviews" "
Rating 8 - Good. 219 out of 984 reviews" "
Rating 6 - Okay. 101 out of 984 reviews" "
Rating 4 - Poor. 72 out of 984 reviews" "
Rating 2 - Terrible. 54 out of 984 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing but the air conditioning in the room was not great it was warm throughout the day and would be cooler at night. I upgraded to premium alcohol but it was not worth it as there weren’t much places to access them. The tile in my room were damaged but not a big concern.
Stayed 3 nights in May 2024

8/10 Good

Shelbie Brooke

Traveled with group, Traveled with family
Came to Grand Palladium for a Wedding Site Visit. Property was incredible. Spa was amazing. Staff was super friendly, and helpful. The property is very large, and spread out. Getting Cart service was challenging. For anyone unable to walk up inclines take that into consideration. We will be returning in December for the wedding and very worried for our elderly guests getting to and from locations. Upon arrival we have several issues with getting checked into our room. The concierge was very apologetic and gave us a complementary boat ride for our group. IT WAS AMAZING!!! We intend to book the boat ride for our guests whenever we return, Danny was incredible! Looking forward to return, hoping check in and cart services will go smoothly next time.
Stayed 3 nights in May 2024

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The best all inclusive experience, especially travelling with a 2 year old. Family Selections was amazing! Can’t wait to go back!
Stayed 7 nights in May 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Linda Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana Belen, Arleta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot emphasize enough how amazing our stay was. The resort itself is wonderful. So clean and so beautiful. The service was the best. I've never had a better experience at a hotel. Would love to come back in the future with the rest of my family.
Stayed 3 nights in Apr 2024

10/10 Excellent

Caitriona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Caitriona

Stayed 2 nights in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024