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"This place was amazing. Especially Andrei! "

"Katia our butler was great! Very helpful! "

"The rooms and whole resort was clean. The food and staff were amazing! "

"The resort was very well maintained. The staff was friendly and helpful. Beautiful grounds. The food was very good. We will go back. "

"Friendly English speaking staff. Lots of activities even on rainy or cool days. Plenty of food options for sit down dinners. You won’t be disappointed. Of note, free airport transfer made the trip stress free. "

"We loved this resort!! Amazing food, ambience and service!! We will be back. "

"We just spent a week at Atelier Playa Mujeres from January 25–31, 2026, and had the most wonderful time. This was a family trip with my husband, sister, and mom, and it truly exceeded all of our expectations. We’ve stayed at three other resorts in Cancun before, and this one is by far the most luxurious. We kept talking about how incredible the food was, and the customer service was outstanding. Every staff member greeted us with a smile, made eye contact, and genuinely seemed happy to help—it really made us feel welcomed and cared for throughout our stay. The weather wasn’t ideal (cool and rainy at times), but even that couldn’t take away from the experience. We still thoroughly enjoyed ourselves and felt very well taken care of the entire week. We also did the hydrotherapy and massage at the spa, and both were excellent—no surprise that they’ve won awards. It was truly a highlight of the trip. After reading a few one-star reviews here, I honestly feel many of them don’t reflect the reality of this resort. The hotel and staff clearly put in tremendous effort, and our experience was nothing short of exceptional. I would happily recommend this place to anyone—especially family and friends—and would absolutely love to return."

"Great place to relax."

"Clean room' and entire resort was immaculate. Beach and ocean were beautiful, comfortable beach beds and lots of space. Food was all fresh and nasty Resort lacked some excitement,;could of used some better entertainment and some more options after 11pm. Great place to relax. Travelled with wife andb2 teen kids18 and 16, we all enjoyed the family time and relaxing time. Would definitely go back if they can put together more entertainment and improve the after dinner vibes "