Ciragan Palace Kempinski

5.0 star property
Luxury hotel with 6 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Ciragan Palace Kempinski

Indoor pool, outdoor pool
Property video
Lobby
6 restaurants, local cuisine
6 restaurants, local cuisine
Ciragan Palace Kempinski offers a peaceful retreat near Bosphorus Bridge and Istiklal Avenue. Enjoy Thai massages, dine at six outdoor restaurants, or relax by indoor/outdoor pools. The property features on-site shopping and attentive staff who impress visitors.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Parking included
The current price is AED 1,923
AED 2,153 total
includes taxes & fees
9 Nov - 10 Nov

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 28 of 28 rooms

Sehzade Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 195 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

Valide Sultan Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 139 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

Yildiz King Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Yildiz Twin Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Harem Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 152 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

Palace Yildiz Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Ciragan Bosphorus View King Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Ciragan Bosphorus View Twin Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Bosphorus Executive Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Palace Bosphorus Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Ciragan Bosphorus View King Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Ciragan Bosphorus View Twin Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom (Bosphorus View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Ciragan Bosphorus View King Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Ciragan Bosphorus View Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom (Bosphorus View)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Vezir Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 73 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Vali Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 73 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room (Lilium Garden)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden Suite

Highlights

Deck/patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Haseki Sultan Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 156 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 3 King Beds

Royal Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 66 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 King Beds

One Bedroom Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms (Component, 2 King)

  • Sleeps 6
  • 2 King Beds

Deluxe Suite, 2 Bedrooms (Component, 1 King +1 Twin)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

You may also like

About the neighborhood

Map
Ciragan Caddesi 32, Istanbul, 34349

What's nearby

  • Ciragan Palace - 1 min walk - 0.0 km
  • Bosphorus Bridge - 17 min walk - 1.4 km
  • Istiklal Avenue - 4 min drive - 3.7 km
  • Hagia Sophia - 10 min drive - 8.1 km
  • Topkapi Palace - 11 min drive - 8.1 km

Getting around

  • Maçka Cable Car Station - 2 min drive
  • Mecidiyekoy Station - 5 min drive
  • Istanbul Airport (IST) - 44 min drive

Restaurants

  • ‪Gazebo Lounge - ‬1 min walk
  • ‪Le Fumoir - ‬1 min walk
  • ‪Yıldız Büfe - ‬4 min walk
  • ‪Tuğra Restaurant & Lounge - ‬6 min walk
  • ‪Bellini Pasta & More - ‬2 min walk

About this property

Ciragan Palace Kempinski

Luxury historic hotel near Bosphorus
Located close to Bosphorus Bridge and Istiklal Avenue, Ciragan Palace Kempinski provides a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to Ayurvedic treatments, a Thai massage, or a facial at Spa by Sanitas, the onsite spa. Be sure to enjoy local cuisine and a poolside location at the 6 on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Limo/town car service, express check-out, and a front-desk safe
  • Wedding services, barbecue grills, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 317 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bathtubs, and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Ciragan Palace Kempinski is listed in the 2024 Condé Nast Traveler Gold List of the world's best places to stay and the 2024 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bellini
  • C Bar
  • Gazebo
  • Le Fumoir
  • Tugra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2530

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Ciragan Palace Kempinski Hotel Istanbul
Ciragan Palace Kempinski Hotel
Ciragan Palace Kempinski Istanbul
Ciragan Palace Kempinski
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul
Ciragan Palace Kempinski Hotel
Ciragan Palace Kempinski Istanbul
Ciragan Palace Kempinski Hotel Istanbul

Frequently asked questions

Does Ciragan Palace Kempinski have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Ciragan Palace Kempinski pet-friendly?

Yes, Ciragan Palace Kempinski allows cats and dogs with a maximum weight of up to 22 lbs per pet.

How much is parking at Ciragan Palace Kempinski?

Self parking and valet parking are free at this property.

What time is check-in at Ciragan Palace Kempinski?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Ciragan Palace Kempinski?

Check-out is at noon.

Where is Ciragan Palace Kempinski located?

Located in Beşiktaş, this luxury hotel is within 1 mi (2 km) of Bosphorus and Bosphorus Bridge. Istiklal Avenue and Grand Bazaar are also within 6 mi (10 km). Uskudar Station is 27 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ciragan Palace Kempinski Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 506 out of 640 reviews
Rating 8 - Good. 79 out of 640 reviews
Rating 6 - Okay. 26 out of 640 reviews
Rating 4 - Poor. 14 out of 640 reviews
Rating 2 - Terrible. 15 out of 640 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf service and comfort!
Stayed 3 nights in Sep 2025

10/10 Excellent

Areej

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, service, rooms & the best terrace in istanbul
Stayed 3 nights in May 2025

10/10 Excellent

Cleophius

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a fantastic experience, leaving a lasting impression. Everyone was very friendly and professional, making us feel welcome from the moment we arrived. The services provided were to the tee, with attentive staff ensuring every need was met promptly. The rooms are charming, elegantly decorated with modern amenities, and feature large windows that let in plenty of natural light. Additionally, guests receive complimentary drinks that are replenished regularly to enhance comfort.
Stayed 6 nights in Oct 2025

10/10 Excellent

Matt.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, incredible location, great service, friendly staff, well managed and maintained, great breakfast variety. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic hotel and overall experience was fitting
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing, Would stay again next time in Istanbul.
Stayed 3 nights in Aug 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and place to stay. It’s an advantage to be out of the centre but readily accessible.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with beautiful infinity pool overlooking the Bosphorus!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Kempinski hotel, amazing hotel with an old palace amenities and excellent customer service, the food is the best!
Stayed 2 nights in Jun 2024

10/10 Excellent

ENRIQUE

Liked: Cleanliness, property conditions & facilities
One of the best experiences ever! Mr. Urgun, the concierge, was amazing! Cannot say enough good things about him, or our stay! Out of this world! We will come back again!
Stayed 5 nights in Apr 2025

10/10 Excellent

NICOLLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great concierge service and wonderful hotel staff!
Stayed 6 nights in Sep 2023

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing! And the restaurants inside are the best! Definitely I’ll come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. I have been staying at the Kempinski Istanbul for years. And it’s always consistent with the service and very welcoming staff. Also they renovated the hotel and it’s better than ever.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gizem and Ozan at the Akdeniz restaurant were phenomenal! Exceptional service and attention! Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

NIZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2024

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolute amazing hotel experience. We can’t fault anything it was more than our expectation. Thank You so much
Stayed 4 nights in Sep 2024

10/10 Excellent

NEERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the hotel are the most caring, attentive, helpful and friendly people I have ever come across during my forty years of travel. Breakfast experience at your hotel is exceptional and I doubt can be imrovrd upon by anyone else. On 14/3/2025, the lady serving the breakfast guests was the kindest, most efficient and handled the whole floor on her own. She deserves a special mention. Next to the people, your property is beautiful, very well maintained and very peaceful. Would recommend it to all my friends.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, with the perfect location. Our room was comfortable and had a balcony overlooking the palace with sunset view. The bed was truly comfortable and the amenities are really good. We tried two restaurants, the food was fabulous and the breakfast could not be better. Delicious with great variety. All areas are very beautiful, the swimming pool is good with a fantastic view over the river. Staff is attentive. We totally recommend this hotel and will definitely go back.
Stayed 3 nights in Oct 2023

6/10 Okay

Nikolaos

Liked: Cleanliness, amenities, property conditions & facilities
Beware of the concierge they overcharge for everything Maybe try four seasons or the peninsula for better luck
Stayed 2 nights in Jun 2024

10/10 Excellent

Aydan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to achieve this level of service

This hotel offers top quality, each individual strives for perfection, goes the extra step to make the visitors most comfortable. The rooms and service is impeccable. They treat all customers with the same respect and patience, even the ones who are somewhat spoiled and disrespectful. I was truly impressed. I used the pool two times and the views and the atmosphere is spectacular. The views from my room were stunning. I had dinner at the Bosphorus Grill and that proved to be on par with any great restaurant in the world plus the incredible location!!! Special thanks to our service staff Giray and Baran!
Stayed 1 night in Aug 2022

8/10 Good

Majid Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Review.

It is not necessary for the front desk representative to claim that they are “upgrading” us at the check in and then assign you a room on one of the lower levels next to rooms going through remodeling with the crew working all day. Unfortunately, this is becoming a common occurrence when hotels see the reservation through a “third party.”
Stayed 3 nights in Oct 2023