10/10 Excellent
Huseyin
21 Feb, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary
We visited Concept Nişantaşı as a wedding anniversary and it was a hotel chosen through reviews from previous stayers and to be honest it is a lovely place as been stated before. The staff is extremely attentive, friendly, always on hand to resolve or find alternatives to our needs. Very sympathetic even when we had an issue with a taxi driver WE had booked ourselves to which the hotel had no involvement in, and even then they stepped in booked a reliable taxi who arrived within minutes. The only downside to our stay would be all related to travel to and from the hotel, the taxi drivers would make a fuss to go through the narrow roads again to which the hotel had no involvement. However main road was within walking distance we’d say 7-8 mins to main road to which we actually enjoyed. All staff specially Mr Tural and Mr Adem, outstanding performance attentive and extremely resourceful. We stayed at two different rooms to which we loved however room 605 may need a little TLC. The bathroom needs some taking care of and maybe the shower needs to be changed as for a room of that size and comfort could have been a little bigger. I have OCD and unfortunately for others I see every little detail and unfortunately for the cleaning staff there were corners of rooms left unseen to. But overall we rate our stay 5 stars and if our recommendations are taken into consideration would actually rate it much higher. Thank you everyone and we will be BACK!!!
Huseyin
Stayed 2 nights in Feb 2024