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Aparthotel

Elisa Hotel

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Located near Hagia Sophia and the Grand Bazaar, Elisa Hotel offers a quiet retreat in bustling Istanbul. Guests enjoy a free breakfast buffet, spa treatments, and in-room WiFi. Multilingual staff receive praise for helpful service and secure luggage storage.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2022-34-2608

We should mention

This property does not have elevators

Frequently asked questions

Is Elisa Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Elisa Hotel?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Elisa Hotel?

Check-out is at 11:30 AM.

Where is Elisa Hotel located?

Located in Sultanahmet, this luxury aparthotel is within a 5-minute walk of Sultanahmet Square and Blue Mosque. Hagia Sophia and Bosphorus are also within 10 minutes. Sultanahmet Station is 8 minutes by foot and Cemberlitas Station is 8 minutes.

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Reviews

Reviews

6.4

6.4

Cleanliness

4.6

Amenities

5.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

Reviews

Verified

4/10 Poor

Saly Mohamad youssef

Disliked: Cleanliness, amenities
I paid total stay for triple room and when we came they said the price increase and they want extra charge per night and they give me two choices between pay the extra or canceling my booking with no refund but i prefer to stay and pay cash again because our flight was at night and we has a child with us also they given us a small studio in another building far about two street from the hotel where is no reception or wifi also we spend three nights without sleeping because we heard weird noises every night than i asked the reception to give us a room in main hotel (he was friendly ) so we moved before 2 nights of our travel date Finally i don’t recommend this hotel
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

O

Liked: Cleanliness, room comfort, communication

Mooie hotel

Ik vond hem een geweldige hotel. Hele aardige personeel vooral Murat, heel hulpzaam, is voor alles klaar. Hotel ligt vlakbij alle bezienswaardigheden zoals Ayasofya , Blauwe moskee, Topkapıpaleis . Ik raad het hotel aan iedereen . Je zal niet spijt van krijgen .
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service and friendly host. Comfortable location. Breakfast is included. Recommend !!!!
Stayed 4 nights in May 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I paid my reservation online and upon my arrival they said it was cancelled because the amount paid was incorrect. They expected me to pay extra which I refused. The place is a bit run down. Not worth what they were asking at all. I contacted expedia for a refund and they tried several times to call them to get the money back with no luck. Never stayed there (but had the chance to look at the room) and I am out of my money. AVOID THIS PLACE !!!
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Fahd

Disliked: Cleanliness, room comfort, communication

Stay away.

Hotel is a rip off. They exploit the no refund fares to scam customers. I booked two rooms at this hotel weeks in advance. When we showed up thdy tried to gave us 1 room that smelled of cigarettes and had obviously not been cleaned with a broken shower fixture. When I asked for my money back they refused and told me the manager, who never showed up, was coming. Hotels.com was not helpful in getting a refund for this obvious fraud. Elisa hotel figured out they juat have to speak Turkish to the call center to throw them off, utter ridiculousness. I have no idea how this hotel is rated highly. Run in the other direction.
Broken shower
Room when I entered first.
Smelled like smoke.
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Inès

Liked: Cleanliness, room comfort, communication

Excellent rapport qualité prix !

Excellent séjour en famille, très bon rapport qualité prix !
Stayed 8 nights in Dec 2020
Verified

8/10 Good

BRUNO

Liked: Room comfort, communication
Localização excelente, café da manhã muito bom.
Stayed 6 nights in Nov 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Camil

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2020