6/10 Okay
Qasim
Traveled with partner
15 May, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Don’t recommend this hotel for tourists or anyone wishing to stay and explore Istanbul. It’s aimed more at business people on conferences. Arrived for honeymoon and left, really disappointed. Although looks 5 stars, its far from it. Other reviewers have stated 4 stars and I agree.
Location is horrible and nothing close by and more on highway, where it is so busy and not a place in site or safe to cross. You need a car or taxi to get about everywhere.
Positives
• Liked the look of the hotel and that was about it.
• Closest place to this hotel, mall of emirates about 20 minutes in taxi.
• Shout out to emir on floor B2, gym and spa, who had we not come across would have been isolated, if it wasn’t for him simply approaching me and my other half and asking to take a picture for us on our phones, we wouldn’t have had one positive thing to say and he looked after us.
More Negatives than anything
• Not one shop you can simply walk to.
• Cleaning was absolutely horrendous and they kept missing cups or towels and I had to call them numerous times to have this looked in to or sent to us.
• Language was a big issue, English is limited and had to keep using Google translate as not one person spoke English other than Emir on B2.
• Room service is horrible and honestly I have stayed at 5 star establishments and these guys are horrendous. Do not recommend to anyone looking to tour or this hotel. Would never stay here again.
Qasim
Stayed 7 nights in May 2024