8/10
I would like to say overall our stay here was pleasant. The hotel itself is in an excellent location, and was the perfect place to stay in the city of Istanbul. Taksim and istiklal avenue are just round the corner. And the cleanliness at the hotel is great, with the cleaners working very hard. We particularly rate the great customer service. We would like to give a special thanks to Yalcin, Ahmet and Abdullah, they really go above and beyond to make sure your happy with your stay. I would say the only negatives are that the room itself was falling apart. The shower door was stuck and would not close, the maintenance man was not even able to move it. One of the cupboards was also not mounted well to the wall and would fall forward everytime its open. And lastly, the safe in the room was faulty and took three times to be fixed. But other than these inconveniences, i would still recommend others to stay here.
hessa
Stayed 4 nights in May 2025