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Serai Hotel

The Serai Hotel puts travelers right where they need to be in Istanbul, with historic treasures like the Blue Mosque and Hagia Sophia just steps away

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Travelers can explore Istanbul's most iconic sights from the well-positioned Serai Hotel. After visiting the nearby Blue Mosque and Hagia Sophia, guests return to enjoy a coffee at the hotel's cafe or unwind with a drink at the bar. In-room WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20563

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Serai Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Serai Hotel doesn't offer parking.

What time is check-in at Serai Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Serai Hotel?

Check-out is at 12:30 PM.

Does Serai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Serai Hotel located?

Located in Istanbul City Center, this hotel is within a 10-minute walk of Beyazit Square and Grand Bazaar. Sultanahmet Square and Blue Mosque are also within 1 mi (2 km). Beyazit Station is only a 5-minute walk and Laleli-University Station is 6 minutes.

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Reviews

Reviews

8.8

Excellent

8.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Lynnmaree

Liked: Cleanliness, staff & service, property conditions & facilities
We were looked after very well, the first night I found the area a bit intimidating but got used to it and thoroughly enjoyed my stay, the breakfast was very nice. I would go back there x
Stayed 4 nights in Oct 2024
Verified

8/10 Good

TAIYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊全体としては良い点と気になる点がはっきり分かれる滞在でした。 まず良かった点ですが、スーザンさん始めスタッフの方々はとても親切でフレンドリーで、困ったことにも丁寧に対応してくれました。 特にフロントの対応は非常に好印象で、安心して過ごすことができました。 ホテルはリニューアルされているようで、客室はモダンで清潔感があり、家具も新しく快適でした。 バスルームも整っており、全体的にきれいな印象です。 立地も良く、主要観光地や公共交通機関へのアクセスが便利で、観光には非常に適しています。 また、朝食はテラスで景色を楽しめる点や、内容自体は満足しました。 一方で気になる点もいくつかありました。 朝食は選択肢がなく、ホテル側が用意したビッフェ形式で、味の好みが細かい人によっては不満に感じる内容かもしれません。 客室は全体的に狭めで、ベッドの寝心地や枕が合わないと感じる人もいるかもしれません。 また、騒音があり夜にぐっすり眠れなかったので、静かさを重視する方には注意が必要です。 総合的には、清潔さやスタッフ対応、立地の良さなど評価できる点が多い一方で、部屋の広さや騒音、朝食スタイルには好みが分かれるホテルだと感じました。 バランスを考えたうえで検討するのが良いと思います。
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels très gentils bonne du placement petit déjeuner ça va je vous remercie
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Nilay

Liked: Amenities
Anbindung an öffentlichen Verkehrsmitteln
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Khouloud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C été très bien passé la chambre est petite et la vue c pas beau mais en gros chambre propre bon rapport qualité prix
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Enes

Liked: Cleanliness, staff & service
die zimmer sind recht klein und man hat keine möglichkeit mit dem Auto hinzukommen nur mit einem Taxi oder zu fuß.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Abhijith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a convenient location to tourist attractions in Sultanahmet!
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Mohaini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel receptionist went above and beyond to assist us in finding a taxi, as we checked out on a Friday and Uber or taxi service was impossible. Both receptionists are kind, the hotel is super clean, bed is comfortable, we appreciate the elevator, the kettle for hot water(which many other hotels don’t provide) so thank you, and the hotel is conveniently located near the Grand Bazaar, tram transportation, and only a 10-minute walk from the Blue Mosque and Hagia Sofia. We truly enjoyed our stay at serai hotel! Wish we could stay longer.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely best hotel and staff!!!!

Absolutely best hotel in Istanbul , extremely nice staff very clean and fresh rooms and lobby, they let us check out later then we should and helped us a lot with everything we needed. I would definitely recommend it to everyone
Stayed 4 nights in Dec 2021
Verified

6/10 Okay

Ahmed

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2022
Verified

6/10 Okay

Ahmed

Disliked: Cleanliness
Stayed 6 nights in May 2022
Verified

8/10 Good

Eren Can

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022