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The City Hotel

4.0 star property
Travelers find comfort and convenience at this Istanbul hotel, where a sauna and Turkish bath await after exploring the nearby Süleymaniye Mosque

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The City Hotel in Istanbul's vibrant center is steps from the historic Süleymaniye Mosque. Guests enjoy continental breakfast, relax in the sauna or hammam, and access massage services, on-site shopping, WiFi, and bike rentals for city exploration.

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 9)
  • Valet parking fee: TRY 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for TRY 15 per day.

What time is check-in at The City Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at The City Hotel?

Check-out is at noon.

Does The City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 600 per vehicle applies.

Where is The City Hotel located?

This family-friendly Istanbul hotel is located in the historical district, within 1 mi (2 km) of Beyazit Square and Grand Bazaar. Sultanahmet Square and Blue Mosque are also within 2 mi (3 km). Yusufpasa Station is only a 5-minute walk and Aksaray Tram Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

7.0

Cleanliness

5.6

Location

6.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 27 out of 117 reviews
Rating 4 - Poor. 14 out of 117 reviews
Rating 2 - Terrible. 24 out of 117 reviews

Reviews

Verified

2/10 Terrible

Munavvar

Liked: Cleanliness, staff & service
Nice hotel, staff is nice
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Recep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very friendly staff at reception
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Doris Akua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with easy access to transport
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Abdulaziz Mohamed

Liked: Cleanliness, staff & service
The staff are very friendly and helpful.
Stayed 14 nights in Feb 2024
Verified

8/10 Good

Saeed

Liked: Cleanliness, property conditions & facilities, room comfort

Overall is good

It would be nice if the staff could speak English. It would make tourist people who doesn’t speak Turkish there life easier
Stayed 8 nights in Nov 2022
Verified

8/10 Good

Nazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs improvement.coffe, tea and boiled eggs are the only items served hot. Everything else is served cold.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Khatia

Not so comfortable pillow
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Zabiullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not friendly

Was not good at all
Stayed 2 nights in May 2023
Verified

10/10 Excellent

ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Verified

6/10 Okay

Berdan

Das Hotel Ansicht ist oke Personal auch nett aber dort sind sehr viele Frauen die in diesem Hotel gehen mit Männern und anschaffen ansich ist das für ein kurztrip gut aber ist Geschmacks Sache.
Stayed 6 nights in Feb 2024
Verified

2/10 Terrible

Hanane

Disliked: Staff & service, property conditions & facilities
La femme de chambre était super gentille et très réactive le reste c'est 0 Vraiment horrible !!! La réceptionniste était nulle !je lui demande un truc elle dit oui ensuite plus rien elle disparaît ! Heureusement que la femme de chambre était là ! Cet hôtel ne mérite vraiment pas un 4 étoile ! J'étais choquée en arrivant à l'hôtel !
Stayed 5 nights in Oct 2022
Verified

2/10 Terrible

Abdulsamad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Das Frühstück war nicht ausreichend und Das Restaurant war war nicht sauber die mit arbeiter im Restaurant war unfreundlich die Qualität von Frühstück war sehr schlecht.
Stayed 9 nights in Sep 2022
Verified

6/10 Okay

Sabine

Zimmer sind sehr hellhörig. Preis Leistung war aber ok
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Es war sehr laut , das Personal nicht freundlich und in der Nacht und Morgenstunden gleicht es einem stundenhotel unmöglich dort dort
Stayed 7 nights in Mar 2022
Verified

8/10 Good

Khatia

Liked: Amenities, property conditions & facilities
There is a water heater in the room and so is coffee:) some clean atmosphere would be better though
Stayed 1 night in Jan 2022
Verified

8/10 Good

Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it fair price
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Abdul Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helping staff.
Stayed 6 nights in Nov 2021
Verified

2/10 Terrible

Nachwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok şansızlık

Oda servisi çok kötü odada sigara kokuyor çok eski bir tek resepsiyondaki insanlar çok iyi
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Rahmo Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Customers service was excellent & I definitely will stay at that hotel if I am coming back.
Stayed 10 nights in Sep 2021
Verified

2/10 Terrible

Burhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet , baska kelime
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snararen vandrarhem än Hotel.

Personal var oproffsiga och kunde endas turkiska. Hotellet var inte fräsch. Smuts och rök över allt. Även rummet luktade rök. Sängkläderna var inte rena. Personal fortsätter att röka i korridoren trots tillsägelse. Vill även tillägga att det pågick något slags bodelverksamhet på natten. Vilket äcklade mig.
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz

Temiz ve güleryüzlü personel.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing. Well Done the city hotel staff.
Stayed 4 nights in Sep 2021
Verified

6/10 Okay

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad, but service is normally okay
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

aweisaabubakar

Disliked: Cleanliness, staff & service, property conditions & facilities
do not book this hotel i stayed one night the girl at the reception is very rude no rooms are dirty breakfast is nasty very bad experience.1/10
Stayed 1 night in Jul 2020