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The City Hotel

4.0 star property
Family-friendly hotel with free breakfast and bars

Choose dates to view prices

Photo gallery for The City Hotel

Breakfast, lunch and dinner served
Premium bedding, down comforters, Select Comfort beds, minibar
Lobby
View from property
Sports facility
The City Hotel in Istanbul's vibrant center is steps from the historic Süleymaniye Mosque. Guests enjoy continental breakfast, relax in the sauna or hammam, and access massage services, on-site shopping, WiFi, and bike rentals for city exploration.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast included
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Washer/dryer
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Single Room

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Washer/dryer
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Washer/dryer
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Lobby

Suite

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Washer/dryer
  • 31 sq m
  • 6 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Jetted tub

Superior Suite

Highlights

Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Washer/dryer
  • 38 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Manastirli Rifat Sok. Aksaray, 33, Istanbul, Istanbul, 34300

What's nearby

  • Grand Bazaar - 2 min drive - 1.9 km
  • Sultanahmet Square - 3 min drive - 2.6 km
  • Blue Mosque - 4 min drive - 3.0 km
  • Galata Tower - 5 min drive - 3.3 km
  • Hagia Sophia - 5 min drive - 3.4 km

Getting around

  • Yusufpasa Station - 5 min walk
  • YeniKapi Station - 6 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 62 min drive

Restaurants

  • ‪Pamir Hotel&Disco - ‬2 min walk
  • ‪Dönerci Sadık Usta - ‬3 min walk
  • ‪Gaziantepli Bahattin Usta Kardeşler Sofrası - ‬1 min walk
  • ‪Çığır Lahmacun - ‬2 min walk
  • ‪Can Ocakbaşı Restaurant - ‬2 min walk

About this property

The City Hotel

Upscale family-friendly hotel near Grand Bazaar
At The City Hotel, you can look forward to free continental breakfast, a nightclub, and an airport shuttle. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks include:
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), multilingual staff, and an elevator
  • 1 meeting room, a front-desk safe, and a gift shop
Room features
All 116 individually decorated rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Select Comfort beds and down comforters
  • Bathrooms with jetted tubs and showers
  • 22-inch HDTVs with cable channels
  • Full-sized refrigerators/freezers, microwaves, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Valet parking on site (TRY 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 600 per vehicle (roundtrip, maximum occupancy 9)
  • Valet parking fee: TRY 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Hotel Istanbul
City Istanbul
The City Hotel Hotel
The City Hotel Istanbul
The City Hotel Hotel Istanbul

Frequently asked questions

Is The City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Hotel?

Valet parking is available for TRY 15 per day.

What time is check-in at The City Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at The City Hotel?

Check-out is at noon.

Does The City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 600 per vehicle applies.

Where is The City Hotel located?

This family-friendly Istanbul hotel is located in the historical district, within 1 mi (2 km) of Yenikapi Ferry Terminal and Grand Bazaar. Blue Mosque and Sultanahmet Square are also within 2 mi (3 km). Yusufpasa Station is only a 5-minute walk and Aksaray Tram Station is 8 minutes.

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Reviews

The City Hotel Reviews

6.2

7.0

Cleanliness

5.6

Location

6.2

Staff & service

6.4

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 27 out of 117 reviews
Rating 4 - Poor. 14 out of 117 reviews
Rating 2 - Terrible. 24 out of 117 reviews

Reviews

2/10 Terrible

Munavvar

Liked: Cleanliness, staff & service
Nice hotel, staff is nice
Stayed 2 nights in Oct 2023

6/10 Okay

Abdulaziz Mohamed

Liked: Cleanliness, staff & service
The staff are very friendly and helpful.
Stayed 14 nights in Feb 2024

8/10 Good

Nazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs improvement.coffe, tea and boiled eggs are the only items served hot. Everything else is served cold.
Stayed 3 nights in Feb 2023

8/10 Good

Doris Akua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with easy access to transport
Stayed 5 nights in Feb 2025

10/10 Excellent

Recep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very friendly staff at reception
Stayed 2 nights in Mar 2024

6/10 Okay

Berdan

Das Hotel Ansicht ist oke Personal auch nett aber dort sind sehr viele Frauen die in diesem Hotel gehen mit Männern und anschaffen ansich ist das für ein kurztrip gut aber ist Geschmacks Sache.
Stayed 6 nights in Feb 2024

2/10 Terrible

Zabiullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff not friendly

Was not good at all
Stayed 2 nights in May 2023

6/10 Okay

Khatia

Not so comfortable pillow
Stayed 1 night in Jan 2023

10/10 Excellent

ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a

8/10 Good

Saeed

Liked: Cleanliness, property conditions & facilities, room comfort

Overall is good

It would be nice if the staff could speak English. It would make tourist people who doesn’t speak Turkish there life easier
Stayed 8 nights in Nov 2022

2/10 Terrible

Hanane

Disliked: Staff & service, property conditions & facilities
La femme de chambre était super gentille et très réactive le reste c'est 0 Vraiment horrible !!! La réceptionniste était nulle !je lui demande un truc elle dit oui ensuite plus rien elle disparaît ! Heureusement que la femme de chambre était là ! Cet hôtel ne mérite vraiment pas un 4 étoile ! J'étais choquée en arrivant à l'hôtel !
Stayed 5 nights in Oct 2022

2/10 Terrible

Abdulsamad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Das Frühstück war nicht ausreichend und Das Restaurant war war nicht sauber die mit arbeiter im Restaurant war unfreundlich die Qualität von Frühstück war sehr schlecht.
Stayed 9 nights in Sep 2022

6/10 Okay

Sabine

Zimmer sind sehr hellhörig. Preis Leistung war aber ok
Stayed 3 nights in Apr 2022

6/10 Okay

Mohamed

Disliked: Staff & service, amenities, property conditions & facilities
Es war sehr laut , das Personal nicht freundlich und in der Nacht und Morgenstunden gleicht es einem stundenhotel unmöglich dort dort
Stayed 7 nights in Mar 2022

8/10 Good

Khatia

Liked: Amenities, property conditions & facilities
There is a water heater in the room and so is coffee:) some clean atmosphere would be better though
Stayed 1 night in Jan 2022

8/10 Good

Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it fair price
Stayed 1 night in Dec 2021

10/10 Excellent

Abdul Malik, Edgware

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and helping staff.
Stayed 6 nights in Nov 2021

2/10 Terrible

Nachwa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok şansızlık

Oda servisi çok kötü odada sigara kokuyor çok eski bir tek resepsiyondaki insanlar çok iyi
Stayed 3 nights in Oct 2021

10/10 Excellent

Rahmo Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Customers service was excellent & I definitely will stay at that hotel if I am coming back.
Stayed 10 nights in Sep 2021

2/10 Terrible

Burhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet , baska kelime
Stayed 1 night in Oct 2021

4/10 Poor

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snararen vandrarhem än Hotel.

Personal var oproffsiga och kunde endas turkiska. Hotellet var inte fräsch. Smuts och rök över allt. Även rummet luktade rök. Sängkläderna var inte rena. Personal fortsätter att röka i korridoren trots tillsägelse. Vill även tillägga att det pågick något slags bodelverksamhet på natten. Vilket äcklade mig.
Stayed 4 nights in Sep 2021

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz

Temiz ve güleryüzlü personel.
Stayed 1 night in Sep 2021

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing. Well Done the city hotel staff.
Stayed 4 nights in Sep 2021

6/10 Okay

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad, but service is normally okay
Stayed 2 nights in Aug 2021

2/10 Terrible

aweisaabubakar, columbus ohio usa

Disliked: Cleanliness, staff & service, property conditions & facilities
do not book this hotel i stayed one night the girl at the reception is very rude no rooms are dirty breakfast is nasty very bad experience.1/10
Stayed 1 night in Jul 2020