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"we loved this hotel! the staff was fantastic - very friendly. Great location, close to everything. Breakfast was lovely and coffee was Italian excellence! i would for sure come back to this hotel!"

"We stayed for two nights and the experience was shockingly poor. We had the Do Not Disturb sign on the door from the beginning, but hotel personnel entered while we were out, moved our personal belongings and threw away papers I had placed with my medication. Another occurrence while we were sleeping in the afternoon a male staff member entered the room without knocking and walked all the way to the bed, and after realising he said he had the wrong room. This is the staff who’s usually at the entrance and helps with parking, probably he wanted to clear or help with luggage for another room.. Around 20–30 minutes later, another housekeeping staff member entered again, probably for cleaning or who knows why despite the same Do Not Disturb sign!! Unacceptable! The personnel has no sense of being cautious and at leat knock. Instead they all just to barge in! The room also could not be locked from the inside, which made the situation even more uncomfortable. We reported everything to reception immediately, but there was no proper follow-up, no real apology from management and no gesture at checkout. Felt like they didn’t really care. The room was decent, but the staff training, privacy standards and guest safety were completely unacceptable for a hotel in this price range. I would not stay here again and do not recommend."

"Absolutely amazing. Best place in lake como."

"Room with a great view over Lake Garda, sun terrace and jacuzzi - all excellent. Hotel had great location in an idyllic village complete with a castle and endless bars and restaurants in the pedestrianised end of Simione. You park a short distance away and then get a shuttle (golf buggy) to the hotel. We stayed at Como, Maggiore and Varese and this was the highlight."

"Car parking excellent, the concierge Billy was excellent, enthusiastic and helpful and our room was ready early so great start. It was raining heavily so we popped back to the hotel at 3.30pm to dry off and grab a glass of wine - sorry the bar was shut - so I walked to a supermarket in the rain. Later after eating elsewhere we decided to go back to the hotel for a night cap - the bar was shut - it was 9.15pm. The extra star gained by Billy was more than cancelled by the 'can't do' attitude at reception re the bar. We also had to wait at breakfast. It is well located, comfortable and smart but the strange bar hours would stop me booking again."

"Great place to stay in Como"

"Everything was perfect "

"Front desk staff and concierge were accommodating and friendly. One person was not so nice - ignored us standing there for quite a while even though no one else was around. But other than that, excellent! Spa was amazing! We enjoyed it every day. Would definitely stay here again!"

"Amazing position on the water in Bellagio. Great airconditioned room with huge waterfront views of lake Como and the scenic alps in the heart of town."