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"The facilities are great, the staffs were incredible , the Kaiseki dinner and breakfast were excellent! Exceptional services and convenient shuttle service - can't ask anymore! Definitely will be back and recommend to others. "

"Service was above and beyond, the owner gave us all of the details and important pieces of information at the beginning. Our room was super clean and welcoming. The Food, & Onsen were spectacular. Especially after a long day of walking and exploring. Would come again!"

"The room was clean and the staff was very friendly. The free drinks was an amazing perk. We had breakfast both days we stayed, it was brought to our room, and we were given the choice of Japanese or U.S. traditional style. We had a very nice view of the ocean. There were two private barhs and they were both clean and partially open airbaths "

"Like many onsen resorts, this is intended for you to stay within the facilities. Many of the neighboring restaurants either don’t take children, or are so small that it’s difficult to accommodate them. With that in mind, the biggest issue is the on-site restaurant. It was serving pre-reserved tables only (no walk-ins) but because we booked on Expedia we had no idea that not booking a meal in advance would limit us. The staff made no indication of how to make a reservation for future days nor did the front desk mention anything at check-in. If there were ample dining options around this would be a non-issue. What makes up for this poor restaurant experience is the amazing in-suite / indoor private bath. Very convenient and wonderful experience!"

"Room was very comfortable "

"Brisa Marina was great. Old but loved the historic atmosphere in Kawana hotel. Scenery of Fuji course is wonderful."

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"Wonderful host!"

"I had a pleasant stay. The staff were exceptionally kind, and the driver was also very courteous. One of the highlights was the complimentary drinks available at most times, including alcoholic beverages. While the building and facilities felt a bit dated, the private baths attached to some rooms were absolutely fantastic. The hotel is surrounded by a spacious property, offering a peaceful and quiet atmosphere that made for a relaxing experience. "