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"What an unexpectedly seamless stay! There was a shuttle bus that met us at the Shinkansen station that took us to the Onsen. When we arrived, we were ushered to a comfortable lobby for check-in. The bellman showed us the entire hotel and onsen, and walked us through our kimonos and slippers. Lovely breakfast, lovely rooms, lovely Onsen... and another free shuttle back to the Shinkansen station. We will definitely return! "

"最寄りの駅からは、徒歩で15分位なので、自分は苦になりませんでしたが、同行者の足が少し悪かったので、少し大変そうでした。"

"食事の質が残念"

"Really nice Ski in ski out hotel. "

"The room with private Onsen Bath was AMAZING!! Definitely will so it again. "

"This property was the ice cream to our trip- the property was beautifully built, maintained and allows for the best possible mountain view from the base. The service was beyond attentive and the room was like out of a magazine. If you’ve got the money- splurge and do it! Watching the first snow fall from the panoramic windows was one of the highlights of our trip! "

"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"We stayed at Prominence near the start of spring. During this time, many shops, restaurants, and cafés were either closed for the season, closed early, or had limited seating. Many bar-style eateries were also not very welcoming to families with children. In hindsight, it might have been better to stay in the Happo-One area, as it was the only ski resort still open for the remainder of the spring season. That said, the accommodation itself was beautifully modern and spacious. The kitchen was...